Nurse Manager

Executive Health

Full Time

87840BR

Job Summary

Reporting to the Director of Executive Health, the Supervisor 2 is responsible for assisting in managing staff and managing the patients and relationships for patients being referred to the Executive Health Practice. The role works independently and has responsibility for managing the flow of these referrals and requests and is responsible for coordinating with various departments to manage medical referrals and ongoing care.They are responsbile for creating operational efficiencies to prepare for targeted growth and using best practices, structure systems to provide optimal service delivery in a highly competative market. This position is a key ambassordorship role at UCSF Health. The role is responsible for providing efficient, individualized services to these patients seeking care at UCSF Health or remote second opinions from UCSF while improving patient satisfation and creating operational efficiencies. They must interact effectively with a diverse, very high-profile population at all times exhiniting grace under pressure, diplomacy, kindness and compassion to others while working under extreme deadlines, scheduling constraints and urgent clinical and/or personal needs.

Supervises staff involved in providing interdisciplinary clinical / nursing care at a clinic and / or center, such as RDA, RDH, RNs, LVNs, etc. Assists in ensuring the quality of patient care delivery in assigned clinic(s) and serves as a role model. Assists with the administration and management of personnel, fiscal, and material resources.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $228,594 - $249,537 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News and World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Health can also be the best place to advance and shape your career. The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Health is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Concierge Services at UCSF Health provide a personalized, high-touch healthcare experience tailored to individuals with significant connections to UCSF. This includes major donors, individuals with key relationships to the institution, patients with complex medical needs, and those requiring enhanced privacy and security. The program extends beyond the individual patient, ensuring the same level of exceptional service for their families, friends, and colleagues.

Within Concierge Services, the Executive Health Practice operates as an exclusive, invitation-only primary care practice specializing in internal medicine. Membership is extended by invitation only to UCSF's most generous benefactors and individuals with meaningful ties to the institution as an expression of gratitude for their philanthropic support. Patients who join the practice gain access to highly personalized, coordinated, and discreet care designed to meet influential leaders, executives, and high-profile individuals' unique needs.

Philanthropic contributions, inspired partly by the exceptional patient experience provided within the Executive Health Practice, directly support the broader mission of UCSF and UCSF Health. These contributions enable advancements in medical research, patient care innovation, and healthcare access, reinforcing UCSF's commitment to excellence in clinical care, education, and scientific discovery. The Executive Health Practice embodies UCSF Health's dedication to premier, patient-centered care, offering a seamless, world-class healthcare experience that strengthens the institution's relationships with its most engaged supporters.

Required Qualifications

• Strong understanding of key elements of concierge service delivery/primary care, including strategy, business planning, operations, workforce challenges and financial conditions
• Advanced leadership skills, with the ability to create and maintain a climate of collaboration and trust
• Excellent customer service and interpersonal skills
• Proficient in all Microsoft Office software applications and database applications
• Expert critical thinking, analytical and problem-solving skills
• Ability to plan, direct and delegate work while achieving quality, compliance, and performance goals.
• Previous experience managing a team, minimum 4 years
• Willingness to work off hours to accommodate patient needs
• Ability to interface with high profile individuals in a very professional and compassionate manner
• Familiarity and experience working with different cultures

Preferred Qualifications

Masters Degree

License/Certification

• Bachelors Degree in Nursing
• Valid Registered Nurse license in the State of California
• American Heart Association BLS Certificate

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006475 AMBUL CARE PAT SUPV 2

Job Category

Nursing - Ambulatory Services/Outpatient, Nursing - Management/Administration

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF), Owens Street

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday-Friday