Revenue Cycle Manager

Cancer Center Authorization Unit

Full Time

87856BR

Job Summary

The Revenue Cycle Manager coordinates and implements revenue cycle management functions. (Does not include oversight of business office functions.) Monitors effectiveness and recommends improvements to workflows, procedures, and technology. Erroneous decisions or failure to adhere to objectives result in additional costs and serious delays in overall schedules.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. The annual salary range for this position is $121,900-$277,100, with a target entry point of $149,324+ depending on relevant experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Helen Diller Family Comprehensive Cancer Center is an accredited National Cancer Institute Comprehensive Cancer Center. The NCI-Designation recognizes the scientific leadership, resources, and the depth and breadth of the research in basic, clinical, and population science. As a Comprehensive Cancer Center, we demonstrate the added depth and breadth of research as well as substantial transdisciplinary research that bridges these scientific areas. The clinical services encompass adult and pediatric tumors across three campuses as well as regional satellite locations. The clinical cancer program is one of the largest clinical services at UCSF Medical Center and encompasses roughly 900 non-physician FTEs, 125+ cost centers, and dozens of grants and philanthropic funding sources. At the UCSF Helen Diller Family Comprehensive Cancer Center, we are pioneering care and leaders in all areas of cancer clinical care and research. We are routinely voted a top 10 program by U.S. News and World Report.

The Central Authorization Unit supports all of Cancer Services with their Infusion, new patients, follow-up, clinic-based procedures and clinical trial standard of care authorizations. They receive approximately 230,000 referrals per year which may all require an authorization for services rendered. Financial Counselors and Analysts are also imbedded within the Central Authorization Unit. They support patients through their journey by providing them with cost estimates, guidance on insurance questions and/or benefit checks, patient assistance programs which include oral medications, free drug programs and co-pay assistance. The Analysts are a resource for clinics and patients who may need help with billing inquiries. They partner with the billing departments on patient issues and billing errors that may result in reprocessing of claims, as well as track denial patterns and make recommendations on improvement opportunities for front end and back-end staff.

Required Qualifications

• Bachelor's degree in a related area or four years of equivalent experience/training.
• 5+ years or more of relevant progressive experience
• Strong knowledge of healthcare revenue cycle operations, concepts, and policies and their impact throughout the organization, with an in-depth understanding of related functions and issues, including coding, registration, billing, reimbursements, aging accounts, contractual adjustments, and charge capture.
• Strong project management skills with the ability to organize, manage multiple priorities, meet deadlines, and delegate assignments efficiently.
• Demonstrated leadership and managerial skills, with the ability to create and maintain a goal-oriented climate of teamwork and cooperation across departments for effective problem solving, conflict resolution, support for organizational values, and consistent achievement of targets and objectives
• Strong critical-thinking, project-management, and problem-solving skills, with the ability to troubleshoot, analyze, and interpret complex data and systems, to quickly identify problems and implement solutions.
• Ability to work effectively with leadership on establishing operational goals and providing for technological upgrades, tools and systems to maximize revenues.
• Strong written, verbal, and interpersonal communications skills to prepare and present reports and convey complex information and instructions in a clear, concise, and specific manner. Ability to cultivate a strong commitment to quality, teamwork, collaborative problem-solving, and achievement of objectives.
• Strong knowledge of metrics, analytics, and data synthesis in healthcare revenue cycle management and their use to identify trends, produce reliable forecasts and projections, and create reports, dashboards, and presentations.
• Strong knowledge of all relevant information technology, including systems, tools, applications, processes, and methodologies.
• The ability to work onsite in our Mt. Zion office.

Preferred Qualifications

n/a

License/Certification

Lean Certification preferred.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006618 REVENUE CYCLE HC MGR 1

Job Category

Accounting / Finance, Financial, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mount Zion (SF)

Work Style

Flexible

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F