Wire Transfer Specialist I

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024 and 2025
• Newsweek's America's Best Banks 2023 and 2024
• Newsweek's America's Greatest Workplaces 2024 and 2025
• Forbes America's Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021 and 2025
• TIME's America's Growth Leaders 2026 award winner

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.

Job Purpose:

Process domestic and international wire transfers received via the telephone, fax, email, on-line, or interdepartmental in accordance with Wire Transfer Policy, department policy and procedures, and the Bank Secrecy Act, as well as, other applicable laws and regulations.

Job Duties:

• Process domestic and international wire transfer requests received by telephone, fax, email, and/or internet in accordance with policy, procedures, and within deadlines.
• Review in-person wires initiated by front line personnel before sending.
• Processes all wires received through the Federal Reserve Bank by crediting the appropriate bank account.
• Reviews wire requests validating wire instructions and authorizations.
• Performs verify callback processing to validate the authenticity of an outgoing transaction.
• Reviews instructions with the client during the callback process.
• Determines the disposition of transactions received from other financial institutions or clients ensuring accurate and timely processing by following established procedures that meet audit and security standards
• Monitor and/or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
• Process wire fraud alerts generated by fraud monitoring software.
• Provide exceptional customer service and support to the bank personnel as well as business and retail customers.
• Will perform special projects as assigned.

Education, Job Skills and Qualifications:

• Associate's degree in business related field of study or equivalent work experience required.
• 1-2 years banking experience required.
• Demonstrate ability to work independently or as a team.
• Demonstrate an ability to navigate Peoples' systems, software, and an understanding of policies and procedures.
• Excellent critical thinking skills.
• Above average communication skills - listening, written and verbal.
• Must be able to effectively handle repetitive tasks with a high degree of accuracy.
• Must be composed under pressure and demonstrate ability to effectively handle conflict.
• Demonstrate PEBO values at all times.
• Must be a team player.
• Demonstrate professional conduct and demeanor at all times.

Basic Qualifications:

• Associate's degree in business related field or equivalent work experience.
• Minimum 1 year banking experience.

Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process, or other inquiries.