IT Systems Admin - Journey - Server and Storage Administrator

• College Mission: Create meaningful and relevant learning, inspires greater equity, and celebrates success in our lives and our communities.
• IT Department Mission: Support campus efforts to enhance and foster learning, equity, community, and discovery by leading and facilitating the use of Information Technology at Tacoma Community College.
• Division: Provide support services with particular emphasis on computer problem isolation and setup tasks that enable productive and innovative use of technology by providing access to efficiently operating networks and dependable technology systems; timely upgrades and maintenance; and leadership and support for new technology initiatives.
• Position: Administer campus server, data center, and storage services. Reports to Network and Infrastructure Manager. Frequent interaction with other IT teams as required.
• Work directly with the development, technology support teams, and the network and infrastructure manager to plan, design or layout new designs or modify existing designs that will support the on-going organizational changes in data requirements. Predict future long-term network storage needs by analyzing current data storage and estimating how growth will impact our existing storage capacity.
• Gather, compile and analyze reports using Nutanix and other consoles. These reports are shared to develop plans to make changes to server, data center, and storage services.
• Propose and recommend changes to current existing storage services to either accommodate day-to-day changes in storage requirements or prevent immediate loss of data.
• Prepare and present change plans using built-in monitoring tools and auditing log files and email alerts.
• Monitor and audit system changes daily.
• Recommend changes to the server, data center, and storage services.
• Remain current on new hardware and software technology and test performance.
• Present data from technical resources to keep storage systems up to industry standards.
• Developandadministerbackupprocessesandprocedures.
• Work withother IT functional teams to develop andimplement network storage services and backup processes.
• Backup data-centersystems toprevent dataloss. Tasks Include:
  • Use backup software and schedule daily, weekly and monthly backups for the campus server farm.
  • Coordinate data file restorations with end users.
  • Provide on-call support.
  • Coordinate data restorations for servers and databases.
  • Regularly audit backup configurations.
• Maintain and implement server and data storage systems patch management.
• Upgrade hardware, suchas servers, storage disksandstorage devices, andsoftware suchasdrivers.
• Plan, schedule, andperform theinstallation andmaintenance ofsystem hardware andsoftwareto support campus storage devices.
• Ensure business continuity whileperforming routine maintenance.Work closely withITmanagement to ensure IT partners are engaged and aware of maintenance schedules that may affect system downtime.
• Ensureorganizationaldata security.
• Ensures resources operateincompliance withthecollege's security standards, acceptable usepolicies, and other applicable policies and standards.
• Remediate all deficiencies regarding security and standards.

Minimum Qualifications

• Associate's degree from an accredited college or university in Information Technology OR related program.
• 4 years of progressively responsible experience in server management, enterprise backup systems, and core Network Attached Storage management in a datacenter.
• OR equivalent education/experience.
• Experience working in a large enterprise network environment supporting 500+ nodes.
• Microsoft Certified Technology or CompTia A+ certificationsandafundamentalunderstandingof information technology storage and security practices and processes.
• Experience managing Microsoft Windows in a multiserver environment.
• Experience with server hardware and operating systems migration.

Preferred Qualifications

• Bachelor's degree from an accredited college or university in Information Technology and five years of full time equivalent (FTE) experience in Information Technology performing duties such as designing, implementing, configuring and managing data center, server, and backup services.

Duties of the position require knowledge, skills and abilities:

• Strong knowledge of Nutanix cluster management or equivalent.
• Strong knowledge of both physical and virtual servers and their installation, configuration, and management.
• Strong knowledge of data-center management principles and systems administration in a physical and virtual environment.
• Strong knowledge and experience with 3^rd party enterprise backup systems.
• Familiarity with 3^rd party uninterruptible data-center power supplies.
• Familiarity with Microsoft Active Directory, Entra, and ID management.
• Strong knowledge and experience in subnetting and VLAN management with regards to storage iSCSI and fabric switches.
• Strong knowledge and experience with DNS and DHCP in an enterprise network.
• Ability to work with customers and teammates with varying degrees of computer knowledge.
• Ability to use knowledge bases and search engines to perform searches for solutions to technical problems.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• The ability to perform assigned duties in a manner consistent with applicable laws, policy, regulations and goals of the institution, community, and technical college system.
• Ethics, integrity, and sound professional judgment.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Demonstrated ability to work independently and as a member of a team.
• Ability to establish and maintain positive working relationships with students, colleagues, and staff. Excellent verbal and written communication skills.
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction.
• Other duties as assigned.

• Successful completion of a criminal history background check prior to employment.

Application Material & Procedures
Complete application packages must include the following:

1. Tacoma Community College online application.
2. Resume and Cover Letter. In your cover letter, describe how your background and experience align with the responsibilities and qualifications for this position.