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Company Description
Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.
Job Description
The Marketing Associate is a member of our Williams Lea team delivering exceptional customer service to our client locations. Responsibilities include data entry and database maintenance, fulfillment of client marketing requests and assistance with special projects. (* denotes an "essential function")
- *Provide administrative support to client's internal Marketing team.
- *Web-based research, entry and validation of both internal and external sources.
- *Data entry via InterAction.
- *Communicate clearly and professionally with firm contacts and internal personnel.
- *Update and maintain mailing lists, bios and contact lists.
- *Update, format and publish internal communications including: firm announcements, feature articles, press releases, corporate surveys, events and other content as requested.
- Troubleshoot and correct operational issues experienced by the online database.
- Assist with the creation and/or modification of other marketing projects as requested.
- *Handle sensitive and/or confidential information.
- Adhere to Williams Lea policy in addition to client site policy.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum of two years of experience in an administrative/marketing assistant role preferably in the legal, banking or large corporate setting.
- Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.
- Strong computer skills, including web-based research and Microsoft Office Suite 2010. Knowledge of InterAction and Sitecore preferred.
- Working technical knowledge of database management or HTML is a plus.
- Ability to prioritize work to balance multiple projects and deadlines with minimal supervision.
- Attention to detail with emphasis on accuracy and quality.
- Excellent verbal and written communication skills.
- Ability to type 50 wpm.
- Ability to develop and foster successful, working relationships with legal and professional staff while providing exceptional customer service.
- Ability to work in a fast-paced, team environment.
Additional Information
The rate of pay for this role at the noted RRD location is $18.05/ hour. Typically, roles follow step
progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly
rate of pay, the total compensation package may also include overtime, shift
differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision
coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other
voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance
and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans
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