Mortgage Loan Officer Assistant

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a full-time, hybrid career opportunity based out of our Kennedy Boulevard location in Lakewood, NJ.

The Mortgage Loan Officer Assistant supports one or more Mortgage Loan Officers by managing administrative tasks and client communication to ensure a smooth and efficient loan process. The MLOA helps gather, organize, and review documentation, and communicates with customers, internal employees, and external contacts. The role is key in delivering an excellent customer experience and helping ensure timely loan closings. Mortgage Loan Officer Assistants perform key functions to ensure client needs are met. MLOAs assist with prequalification, document gathering, structuring loans, and using technology to ensure a smooth customer experience.

Input files into Loan Origination System (LOS) and review online loan applications to properly structure loan files
• Collect borrower documents for review by underwriting, including prequalification and loan applications
• Review files to be submitted to loan setup. Ensure borrower has submitted all necessary information. Communicate with borrower to collect necessary paperwork.
• Actively supports the Mortgage Loan Officers using technology sales tools. This specifically references the use of our Marketing Operating System and our presentation tool
• Communication with loan customers in process and referral partners
• Additional business development activities at the direction of their manager and supported loan officer. This includes, but is not limited to, follow up with prequalified clients, sourcing realtor, builder, or other COI opportunities, or representing FMC at events.

High School Diploma or equivalent. (Required)

1 or more years mortgage lending or administrative support. (Required)

1 or more years mortgage banking. (Preferred)

• Knowledge of mortgage loan products, underwriting and closing processes (Preferred)
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) (Required)
• Detail oriented with a high level of accuracy (Required)
• Strong organizational and time management skills (Required)
• Strong customer service skills (Required)
• Technologically focused (Preferred)
• Excellent written and verbal communication skills (Required)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

In addition to base pay, this position is eligible to participate in a commission plan.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.