Collections Specialist (MPL)

Summary

The Credit and Collections Specialist is responsible for daily monitoring of all balances within territory and collection action taken with necessary or when requested by attorney. Communicates issues and collection progress to manager. This position maintains courteous and professional contact with attorneys, paralegals and staff, and observes confidentiality of client matters.

Please submit your application by no later than 45 days following the posted date. Applications received after this date may not be considered.

Required Education & Experience

• Bachelor's degree preferred in Accounting, Finance or Business Administration, or equivalent experience.
• Experience in using a variety of computer software products, including Elite, 3E and/or ARCS.
• 5 years of credit experience.

Preferred Education & Experience

• 5 years of credit experience, preferably in a law firm environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Collections (70%)
  
  
  
  • Responsibility for approval, follow-up, collection, and monitoring of accounts receivable.
  • Negotiate payment plans with clients.
  • Act as a resource for attorneys to work with them and their clients to resolve credit issues.
  • Prepare correspondence and additional documentation with clients regarding agreements.
  • Create and process monthly statements.
  • Maintain client notes and agreements within the Firm's collection software (3E).
  • Recommend and prepare accounts for write off and review with Manager.
  
  
  
  
• Credit (10%)
  
  
  
  • Work with manager to develop, revise, and recommend policies and procedures that govern credit and collections.
  
  
  
  
• General and Administrative (20%)
  
  
  
  • Member of Billing & Collection Committee - update members re: account status and potential problems or recommendations.
  • Work with Manager monthly to identify and reduce over 90-day outstanding account balances.
  • Other duties as assigned.
  
  
  
  

Competencies

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

No travel is expected for this position.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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