Remote New

Hybrid Escrow Assistant

First American
: $20.34 - $27.12 Hourly
sick time, 401(k)
United States, Arizona
Jan 26, 2026
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoAt First American, we recognize that our true worth is our people. We are committed to creating a collaborative and inclusive environment where our employees can grow while making a meaningful impact. We are seeking an Escrow Assistant - Centralized Support to join our growing team. In this role, you will provide centralized administrative and customer support to Escrow teams across the organization. Working in a dynamic, fast-paced environment, this position plays a key role in supporting escrow operations and helping make the dream of homeownership a reality. Greater Phoenix Arizona Valley and Dallas-Fort Worth/ San Antonio options for in-office work 3 x week/remote 2 days Key Responsibilities Provide centralized support to Escrow teams, customers, and internal partners Assist with high-volume administrative and clerical tasks across multiple files Prepare, review, and process escrow-related documentation Respond to customer and internal inquiries via phone, email, and system workflows Maintain accurate records while ensuring compliance with company policies and procedures Support time-sensitive transactions in a deadline-driven environment Qualifications Strong organizational, communication, and time-management skills Ability to work efficiently in a centralized, high-volume support model Customer-focused mindset with strong attention to detail Comfortable navigating multiple systems and priorities simultaneously Ability to work independently while collaborating with a distributed team Work Schedule & Location This is a hybrid position, requiring: Three (3) days per week in office Two (2) days per week remote In-office locations available: Greater Phoenix Valley, Arizona Dallas-Fort Worth or San Antonio, Texas At First American, you'll be part of a centralized support team that is essential to operational success while contributing directly to the homeownership journey for our customers. Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.