New

Technical Specialist

TEKsystems
$100,000.00 - $130,000.00 / yr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Winston Salem
Jan 22, 2026
Description Position Summary: The Sr. Technical Specialist, Platform Services will ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well suited to a candidate who thrives in a fast-paced environment and is meticulous. This position must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team. Client is looking for applicants in both the Winston-Salem, NC area and the NYC area. Qualifications Required: Bachelor's degree or education/training in an IT related field 3+ years' experience with Cisco routers switches and Firewall Experience in analyzing debugging issues as it applies to Cisco switches and routers 3+ years' experience with authoring management packs 3+ years' experience working with Database, MQ, WebSphere 3+ years' experience with Red Hat Linux and AIX Servers in an enterprise environment 3+ years of experience in developing and support of distributed financial services transaction processing platforms Experience with payment products, operations, and technology Experience with datacenter and monitoring 2+ years using VMWARE 5.X or 6.X Experience using various versions of Windows Servers Strong hands-on experience with JAVA server-side technology and J2EE App server preferably WebSphere Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching) Strong knowledge of relational database Microsoft SQL and DB2 Excellent analytical, troubleshooting and problem-solving skills Must be detail oriented and organized in both thought and practice; Good verbal and written communication skills Must have a professional demeanor and be able to effectively work with external customers, vendors and staff Ability to work under pressure, handle conflicting priorities, set priorities, and handle multiple tasks and projects in a fast-paced environment Must be a strong team player Qualifications desired: Experience with Open Banking, digital wallets, emerging payments, mobile payments Unisys Mainframe Experience CCNA, CCNP, MCSE and ITIL certification IMB MQ, Connect Direct, SFTP, FTP experience Linux Shell Scripting Vendor management experience Essential Functions and Responsibilities: Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment assist in the in resolution of problems; escalate problems to internal technical groups as appropriate Provide support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Develops solutions to address manual and repeatable work or inefficient processes Provide training for Operations Representatives on the various networks and systems that The Clearing House supports Lead the response to major incidents affecting the Clearing house network, coordinating with cross-functional teams to restore service as quickly as possible. Proactively contact participants when surveillance systems identify connectivity issues Interface with vendors and clients to repair and resolve installation issues Support wide-area network services, and other communication lines, for all customer communication links Implement changes in our customer-facing environments Coordinate and participate in Disaster Recovery exercises Prepare Operations for the implementation or decommission of services Assist on various team projects to ensure Continual Service Improvements occur within Operation Engage with technical teams at our client banks, E-Wallets and payment networks to develop technical solution design for integration projects Triage and troubleshoot and resolve escalated production issues on a complex mission critical application Perform root cause analysis of issues Develop runbooks for recurring issues, system implementation, shutdown and recovery Support release implementation, infrastructure upgrades, maintenance and disaster recovery testing Support Java, WebSphere & File Transfer applications Experience Level Expert Level Job Type & LocationThis is a Permanent position based out of Winston Salem, NC. Pay and BenefitsThe pay range for this position is $100000.00 - $130000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Winston Salem,NC. Application DeadlineThis position is anticipated to close on Feb 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.