Director, Program Management

About the role:

The Director of BTI (Business and Technology Insights) group Program Management oversees the strategy, development and operational excellence of Gartner conference keynotes. This role drives a scalable keynote process, ensures seamless execution and adherence to timelines, and helps deliver a top-quality keynote for the target audience.

What you will do:

• Lead end-to-end program management for 2-3 Gartner keynotes annually, with focus on efficient delivery of quality content

• Manage the achievement of business objectives, goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of keynote processes across BTI and Conferences teams

• Organize working groups based on established keynote process and governance framework; help drive and oversee each group's progress and resolve any conflicts as needed

• Collaborate with Conferences Customer Insights and BTI Quant teams on market research, competitive intelligence and needs-assessment initiatives, to guide strategic content development

• Apply project planning methodology to all projects, underpinned by fact-based data and change management methods. Create and manage success measurement criteria to continually assess outcomes to improve project execution.

• Design and deliver program communications and presentations to senior executives within BTI and Conferences. Manage ongoing interactions and communications with internal stakeholders.

• Work with other keynote program managers to establish best practices, design excellent processes and/or optimize existing processes, using principles of efficiency, simplicity, leverage, data utilization, and change management; influence and impact change.

• This role is critical to elevating and maintaining Gartner keynote portfolios.

• This role will allow us to maintain consistency with Conferences and provide strategic leadership to BTI as it relates to keynote creation.

• Internal: BTI Executive Management Team, BTI Experts, Conferences Leadership Team, BTI Studio, Conferences Customer Insights Team, Conferences Strategic Content Team, Conferences Production, BTI Strategy & Operations Teams, Gartner Legal and Ombudsman

• External: Executives from companies that are cited in keynotes as case studies.

What you will need:

• Bachelor's degree

• 5-7 years business experience, with progressive responsibility, in an extremely fast-paced work environment

• In-depth experience in the IT research industry and conference business, preferably within Gartner or a similar research or related environment.

• 5+ years successful project management experience involving implementation of large strategic projects in a complex matrixed organization with distributed virtual teams.

• Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.

• Ability to both advise senior management on project design/direction and to lead and guide less experienced colleagues.

• Excellent project management skills inclusive of understanding business operations, process decomposition, scoping, planning, analytical, needs requirement, organization, initiative and problem-solving skills.

• Knowledge of Gartner's technologies and applications is desirable.

• Strong communication and change management skills

• Ability to collaborate, negotiate and influence to manage diverse groups to reach successful outcomes.

• Ability to work independently and as a collaborative team player, with excellent time management and prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining control over process at all times.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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