Outreach Coordinator

Ukiah Waste Solutions, Inc., a Waste Connections Company, is currently hiring for an Outreach Coordinator to join our team in Ukiah, CA!

The Outreach Coordinator is a community liaison that builds relationships with our customers and provides important education to the community on waste reduction and sustainability initiatives. In this role, the Outreach Coordinator will work independently at community events, provide important recurring reporting, and educate the community both in person and over the phone on legislation relating to waste reduction.

Schedule is Monday - Friday in office, with weekend events being required throughout the year.

Starting pay is $25 per hour. The pay range for this job category is $25 - $26 per hour.

The Outreach Coordinator will focus on large waste reduction projects, complex recurring reporting, create educational literature, provide presentations to community groups, give classroom presentations to elementary through college education levels, lead and coordinate Recycling site tours, as well as day-to-day tasks such as answering questions regarding the how-tos of recycling, and other work as assigned. This position will operate independently and in the field for many of the outreach activities.

Essential Duties and Responsibilities

• Works closely with operations, customer service, and education teams to support cohesive customer experience and service optimization.

• Build positive relationships with customers and community members through professional, respectful, and solutions-oriented interactions.

• Knowledge and passion for working with local recycling and waste reduction resources.

• Communicate with customers to ensure understanding of local and state recycling mandates (e.g., SB 1383, AB 341, AB 1826).

• Supports outreach campaigns by delivering materials, posting signage, and conducting follow-ups.

• Create monthly, quarterly, and annual reports within excel independently

• Create educational materials in Canva and Adobe

• Comfortability navigating social media platforms

• Provide facility tours and presentations to the public

• Assist with event planning

• Comfortability giving presentations to large and small groups.

• Demonstrated experience working through projects with little supervision from start to finish.

• Working knowledge of computer programs, particularly Excel, and all Microsoft Office Applications

• The successful individual for this role will be able to change direction quickly, work on multiple deadlines simultaneously and prioritize amongst many different projects, both on a daily basis and projects with long term completion goals.

Physical Demands / Work Environment

• Frequently required to walk, stand, and carry outreach materials outdoors in various weather conditions.

• Must be able to lift up to 50 pounds and navigate apartment complexes, parking lots, and business centers.

• Comfortable working independently for extended periods.

• Valid Driver's License (mileage reimbursed if using personal vehicle).

• Willing to travel (Primarily to Fort Bragg, Willits, and Point Arena)

• Willing to work occasional early mornings for special projects or presentations (4AM Start time)

Preferred Qualifications

• 1+ year experience in customer service, education, environmental outreach, or field work.

• Comfortability with public speaking

• Strong verbal communication skills with the ability to engage respectfully and effectively with diverse communities.

• Highly self-motivated and dependable with strong organizational and time-management skills.

• Must be able to use and navigate Microsoft Suite, including Excel, on your own

• Comfortable learning and using mobile apps, website platforms, Canva, and Adobe.

Education / Experience

• High school diploma or GED required.

• Associate degree or Bachelor's degree in applicable field is preferred

We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, and 401K retirement.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.