VA Case Manager

***Full- Time Monday- Friday 9:00 A.M.- 4:00 P.M., Pay Rate: Starting at $22.00 Per Hour***

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Program Mission Statement: The VA Support Services Program will provide supportive services through professionalism, nurturance and empowerment that lead to life enrichment, personal fulfillment and the ability to live independently.

Summary/Primary Purpose: Provide in-home rehabilitative service for Veterans with the intention of supporting the individual to maintain community living and interventions. Assist in developing services necessary to maintain community living and prevent exacerbation of illness and admission to higher levels of care. Utilize and refine trauma informed skills through training and practice.

Essential Duties and Responsibilities:

• Complete comprehensive assessment before intake and/or within 7 days of admission.
• Collect information and develop Individual Program/Service Plan (ISP), integrating individual's strengths and needs, considering community, family and other supports, suggesting measurable goals and specific interventions that include documented discharge and relapse prevention plan within 7 days of admission.
• Maintain clinical supervision of ISP and comprehensive ongoing assessments including risk assessments, safety contracts, self-responsibility plan, Global Appraisal of Individual Needs (GAIN) screening, and needs assessment. update ISP every 90 days and again at 180 days.
• Schedule and attend a minimum of three face-to-face contacts per month. More frequent meetings may be scheduled based upon need.
• Provide direct active rehabilitation and teaching through problems solving and crisis intervention and support interventions with focus on: Activities of Daily Living, education, budgeting, medication compliance and self-administration, relapse prevention, social skills, and independent living skills.
• Develop and implement strategies to ensure the individual becomes engaged and remains engaged in other necessary mental health treatment services as recommended and include in the treatment/recovery plan.
• Perform services coordination and case management activities in conjunction with the Veterans Administration Liaison including coordination or assistance in accessing medical, social, education, housing, transportation or other appropriate support services as well as linkage to more/less intensive community services.
• Assist in maintaining case records, compiling statistics and writing reports and manuals as requested by the Program Coordinator.
• Complete all required case file documentation including but not limited to ISPs, case notes, intake and discharge paperwork, needs assessments, and any other required documentation.
• Participate with and report to treatment/rehabilitation team on individual's progress and response to community support interventions in the areas of relapse prevention, substance use/abuse, application of education and skills, and the recovery environment
• Prepare and implement crisis/relapse plans. Respond rapidly to crisis situations, including a comprehensive assessment and thorough risk assessment to transition consumer's return to community and avoid need for higher level of care.
• Facilitate communication between treatment and rehabilitation providers and with primary/supervision practitioner.
• If hospitalization or residential care is necessary, facilitate the individual's transition back into the community upon discharge in cooperation with the treatment provider.
• Present program participants at intake, at time of extension, and as needed to Multi-Disciplinary Team to obtain feedback to address any barriers or clinical issues.
• Provide on call coverage rotation including taking calls via telephone and going into the office to address a situation if warranted.
• Complete 15 hours of intensive on-going training per year based on program/participant population need such as Trauma Informed Care, Co-Occurring Disorder, Emergency Protective Custody training (EPC), Board of Mental Health (BOMH), Wellness Recovery Action Plan (WRAP), Behavioral Health Diagnosis, symptomology and interventions.
• Driving is an essential function of the position.
• All other duties as assigned.

Supervisory Responsibilities: N/A

Education and/or Experience: Bachelor's degree (B. S.) from four-year College or university in psychology, social work, or related field or, in another field with advanced education in psychology, social work, sociology or related field. At least one year of experience in direct care of participants with severe and persistent mental illness or other Mental Health Services required.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Knowledge of Microsoft Word and Excel as well as email software. The ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Demonstrate sensitivity to the service population's cultural and socioeconomic characteristics.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations: Complete CPR/First Aid and Crisis Prevention Intervention (CPI) Training initial training within 6 months of hire.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and use hands to finger, handle, or feel. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Working Conditions: The noise level in the work environment is usually moderate.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.