Anatomic Path Support Supervisor

Intended for individuals with prior work experience supporting anatomic pathology functions. The individual will oversee the day to day operations of AP support functions and handle escalated issues.

• Provide direction and monitoring of workflow to meet deadlines and assure departmental coverage
• Develop departmental policies/procedures and maintains these in written format
• Provide feedback to employees via PD&R process, daily feedback, corrective actions and mentoring
• Knowledge of all area of histology and cytology support functions and able to perform proficiently as needed
• Identify and resolve all employee/client issues
• Responsible for scheduling of time off/breaks/lunches
• May supervise transcription area
• Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TIQ/TNRP, reflex tests and custom panels
• Responsible for orientation and training of newly hired employees
• Able to perform all AP Support Specialist, AP Resolution Specialist and other support functions, as needed
• All other duties as assigned

Required Work Experience:

3 years related experience

Preferred Work Experience:

6 years related experience

Physical and Mental Requirements:

Able to sit and/or stand for long periods of time

Knowledge:

• Must have a thorough knowledge of client services, TIQ/TNRP, cytology and histology support functions
• Knowledge of medical terminology
• Strong knowledge of basic computer functions and Quest LIS

Skills:

• Strong problem solving and leadership skills
• Excellent organizational, collaborative and verbal/written communication skills