Receptionist/Customer Service Support

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a nationwide wholesale distributor of sports nutrition and health products.

As a nationwide wholesale distributor of sports nutrition and health products, we make it a priority to provide our customers with quality goods and services. With over 100 years of combined experience, our talented team is here to assist you in purchasing the best sports nutritional products for your specific market. We have established strong relationships with thousands of loyal retail customers across the country and the rapport we have with top selling vendors worldwide helps us to provide the personalized service that you will come to expect at Muscle Foods USA.

Muscle Foods USA, a Division of EURPAC SERVICE, INC. is currently looking for a Receptionist/Customer Service Support to join our team in Virginia Beach, Virginia.

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Benefits:

• Medical, dental and life insurance coverage after 60 days of employment
• 401(k) with an employer match after one year of service
• Employee Stock Ownership Plan after one year of service
• Paid holidays and generous paid time off
• Limited work or no work on weekends
• At Cost Employee Purchase Program
• College Scholarship opportunities for employees' dependents
• Career opportunities with a growing company
• And more!

Be part of this exciting team and join our company, growing since 1951!

KEY RESULT AREAS:

Manage front desk area to include greeting and screening visitors, answering incoming phone calls, assisting customers, vendors, and colleagues & performing a variety of Data Entry & Customer Service tasks as assigned

SCOPE:

Muscle Foods USA, a Division of EURPAC SERVICE, INC is looking for a professional, outgoing energetic person to join our team in this key support role.

PRINCIPAL RESPONSIBILITIES:

• Greet, check-in, and direct guests to the appropriate person
• Answer, screen, and forward incoming calls
• Respond to inquiries, provide information, and resolve basic Customer Service issues politely and efficiently
• Process customer return requests
• Data entry tasks as assigned
• Assisting vendors, customers & colleagues as needed
• Maintain a clean and welcoming reception area
• Sort mail and daily deliveries

REQUIREMENTS:

• Must be able to work in a fast-paced environment
• Must be a team player with good attendance, a positive attitude and the ability to work well with others
• Knowledge of Microsoft Office
• Strong data entry skills
• Strong written and verbal communication
• Detail oriented with strong problem solving skills
• Excellent organizational skills with the ability to work independently

EURPAC SERVICE, INC. maintains a drug-free workplace. All employees are required to successfully complete a pre-employment drug screening.

It is the policy and practice of Eurpac Service, Inc., to provide employment opportunities to all qualified persons on an equal basis. The Company will not to discriminate against any employee or applicant for employment because of his or her age, race, color, religion, marital status, pregnancy, sexual orientation, gender/gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans" or any other characteristic protected by federal, state or local laws.

If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hrapplication@eurpac.com, send a fax to 203-840-8978 or call us at 203-642-1024. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.

To view the Employee Polygraph Protection Act, please click here: Polygraph Protection Act employee rights (dol.gov)