Director, Product Strategy & Innovation

Director, Product Strategy & Innovation

The Product Strategy & Innovation group, seated within CP&I (Clin Ops Platforms & Innovation) and part of the GCO (Global Clinical Operations) organization, is designed to be a small and responsive innovation group with a clear remit to define and lead a program of work that re-defines the way we operationalize clinical research in GSK. Designed to be able to build, buy or collaborate on novel solutions that can then be taken through the Test and Start process to enable a solution that can be scaled to realize significant value, efficiency and acceleration across the portfolio.

CP&I's mission is to build capability and deliver data-driven approaches to decision making across the organization. Achieving this vision requires us to adapt to new ways of working and rebalance skills across GCO. The DCP&I team itself is a model for our vision, consisting of colleagues with a variety of different skills and backgrounds, working together to apply novel analytical approaches and digital operational enablers to design high performing clinical trials and enable management monitoring throughout execution and close activities.

Job Purpose

This role requires deep understanding of both the clinical trial landscape as well as Product Development methodologies and systems-thinking, with a unique mix of domain knowledge, process expertise, problem framing skills, product management discipline, and technology acumen to ensure successful delivery.

Key Responsibilities

• Identify opportunities for innovation to drive acceleration of GCO activities.
• As the business product owner, working with cross functional teams including tech, domain experts and SMEs, data engineers and business SMEs, to deliver innovation solutions in line with the GCO vision and strategy of next generation data acquisition and future state clinical trials.
• Collaborate in discovery and brainstorming activities to identify transformational simplification of the GCO technology ecosystem - such as simplifying the number of systems, defining new site and patient workflows and experiences.
• Based on product development experience and an understanding of delivering clinical trials, identify areas of optimisation and efficiency.
• Responsible for budget within the product development process and ensuring ROI commitments are met.
• Accountable for ensuring adoption of new process and products rolled out to the organisation.
• Accountable for identifying and maximising the opportunities that are worked on and developed.
• This role would include working on either one or two major products.
• Being hands-on with teams to explore, test, iterate, and validate potential solutions for stakeholders and customers.

Stakeholder Management:

• Key stakeholders with the cross functional teams.
• Regular interactions with functional heads and department leads to identify and deliver innovation and value through product development and implementation.
• Regular time with senior stakeholders ensuring to adoption of tooling and that the tooling is solving the problems of the business.

Why You?

Basic Qualifications:

• Bachelor's degree in Technology, Life Science, or equivalent work experience in similar positions.
• Experience leveraging data analytics, business intelligence, or machine learning to improve enterprise planning, operational efficiency, and strategic decision-making.
• Proven track record of helping to launch successful products to market -- ideally in consumer-facing environments, with demonstrated success in scaling deployments to thousands of users. Minimum requirement includes enterprise-grade product launches with measurable adoption and impact.
• Demonstrated experience with software products, predictive modeling, and applied ML/AI algorithms to solve complex business challenges.
• Proven experience in leading and developing high-performing teams to drive business transformation, with a focus on coaching, mentoring, and fostering a culture of innovation and continuous improvement.
• Expertise in two or more of the following: business process reengineering, business transformation, process optimization, product management, engineering, product design, or related field.
• Experience in prototyping and solution exploration using platforms such as VS Code and Copilot, Lovable, or similar tools to facilitate collaboration with engineering teams and accelerate development cycles.

Preferred Qualifications:

• Demonstrated knowledge and application of systems thinking principles to holistically analyze and optimize interconnected processes across large-scale organizations.
• Outstanding written and verbal communication skills, with the ability to articulate complex technical concepts and strategies to diverse audiences, including technical teams, business stakeholders, and executive leadership.
• Broad knowledge of Pharma industry processes, particularly within R&D, clinical development, or drug discovery, and familiarity with the regulatory, scientific, and operational challenges unique to the sector.
• Proven ability to lead and navigate cross-functional teams through complex, multi-phase projects-from early ideation and conceptual design to full-scale delivery and implementation.
• Demonstrated ability to build consensus and influence directly and indirectly across matrixed organizations, translating complex problem statements into actionable solutions with measurable business value.
• Demonstrated ability to engage, influence, and collaborate effectively with senior stakeholders to align priorities, drive business impact, and deliver measurable outcomes.
• Someone who excels at impactful stakeholder engagement with a demonstrated ability to align business need and expectations across senior and exec teams, chart the course and translate those needs and expectations into tangible outcomes.

#LI-GSK*

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/