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Business Analyst, Process Transformation

Rand Worldwide
$120000.00 To 135000.00
life insurance, flexible benefit account, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Maryland, Owings Mills
11201 Dolfield Boulevard (Show on map)
Jan 09, 2026

Business Analyst - Process Transformation ("BA") drives efforts to expand IMAGINiT's footprint into the process transformation areas of the industries served by IMAGINiT. The BA will bring extensive experience in helping businesses evaluate and transform their processes overall. Additionally, the BA should have experience in defining processes and rules to guide businesses to Artificial Intelligence solutions being designed by IMAGINiT for our customers. Expanding beyond Transformation, the BA will be heavily engaged in defining Professional Services Offerings for our industries and customers; defining and executing Sales programs bringing the new PSO' to customers; collaborating with Sales to identify and close new Services business; Supporting Sales efforts; Serving as a SME for project delivery.

Major Responsibilities/Activities

  • Define and Design Process Transformation solutions for our customers
  • Define Professional Service Offerings for our customers
  • Work with team members in the AI practice to bring Business Transformations to the design Develop rules and language models for AEC, Manufacturing, and/or Utility industries.
  • Consult with customers to define their needs and qualify solutions that address them.
  • Work closely with sales staff and customers to document business goals and related processes.
  • Help define customer-specific process standards and frameworks for tailored solutions.
  • Provide strategic input on the Go-To-Market efforts that grow the overall Solution Innovation sales;
  • Write deliverable documents as applicable. Examples include : scope of work, risk matrixes and recommendations.
  • Map existing workflows and recommend solutions to support or improve these processes.
  • Work with Product Team to create intellectual property to support sales and implementation efforts.
  • Deliver software and industry-related business and technical presentations at seminars, workshops, conferences, user groups and client sites.
  • Act as a brand ambassador seizing opportunities to increase IMAGINiT's visibility in the marketplace.
  • Subject-Matter-Expert mentoring, coaching, and leading multifaceted business solution implementations through successful adoption.
  • Interface with various levels of project executives up to and including C-Level leaders.
  • Drive problem formulation, comprehensive analysis, and problem resolution.
  • Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement.
  • Contribute to the engagement process from start to finish, including setting scopes, budgets, staffing resources, creation and coordination of client-ready deliverables and aid with communication of results with clients.

Education Requirements

  • Bachelor's degree in information systems or business management

Experience/Skill Requirements

  • 10+ years of professional services experience in software projects/programs as BA or related roles.
  • Direct Industry experience in AEC or Manufacturing working on processes and solutions
  • Strong understanding of Transformation methodologies and programs with experience in leading Transformation Projects.
  • Experience with business workflow mapping.
  • Experience identifying and designing PSO and bringing them to the market
  • Strong analytical and problem-solving abilities with the capability to translate technical concepts into business value.
  • Ability to work independently, manage multiple priorities, and collaborate across teams.
  • Business Development experience for Services with examples of successful bookings.
  • AI experience helping customers define and deploy solutions highly desirable
  • Excellent interpersonal, communication, writing, and presentation skills.
  • Demonstrated ability to define service scope and deliver value through presales activities and customer engagement.
  • Strong organizational, time and project management skills.
  • Strong business acumen, high energy, self-motivated and able to work under pressure,
  • Ability to engage in multiple projects at one time is essential.
  • Experience in transformational data and processes.
  • Experience working within or advising large organizations on data standards and tailored digital solutions is preferred.
  • Experience working in a consulting environment providing clients with implementation services is preferred.
  • Experience with the Autodesk suite of products is a plus

Work Environment

  • This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk; hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
  • The employee needs to be able to stand and make presentations, conduct training in front of groups, 1:1, and via webinars.

Travel

  • This position requires up to 40% travel. Air travel is frequently required outside the local area and overnight. Access to a reliable automobile and a valid driver's license are required as well as the ability to legally enter both Canada and the US.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits
* Health, Dental, and Vision * Health Savings Account with Employer Matching Contribution * Limited Purpose FSA Account * Medical Flexible Spending Account * Dependent Care Assistance Plan * Short & Long-Term Disability * Wellness Programs * Employee Assistance Program * Group Term Life Insurance * Voluntary Life Insurance * Paid Holidays * Vacation and Sick Leave * 401(k) with company match * Tuition Reimbursement * Service Awards * Employee Referral Bonus Program

Visit us at http://www.rand.com for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

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