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Operations Support Supervisor - LTS

Optum
401(k)
United States, Massachusetts, Needham Heights
Jan 09, 2026

Explore opportunities with Long Term Solutions, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

Responsible for assessment, allocation, and deployment of operational support resources for assigned area. Actively manage integration and travel resources and will act as a liaison with local agencies, management staff and other departments throughout the company. Provides support as an ED,CD,PCM either onsite or remote based on the organization's needs.

Primary Responsibilities:

  • Responsible for the supervision and coordination of integration activities
  • Responsible for Pillar review & analytics
  • Collaborate with Operations leadership in assigned area to coordinate resources and support based on defined need
  • Responsible for performing duties defined by the Home Health/Hospice ED,CD,PCM job description
  • Responsible for the education and communication of LHC operational processes and policies and applicable EMR
  • Responsible for the education and communication of operational metrics/analytics/KPI's
  • Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process
  • Works in collaboration with the operation teams to identify training needs and develop training plans

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current RN licensure in state of practice with at least 1 year experience as a manager of care in home health
  • Current CPR certification
  • Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
  • State Specific Requirements:
    • CA: 1+ years prior professional nursing experience
    • CT: 1+ years of fulltime clinical experience in a home health agency and one of the following: (1)Master's degree or (2) bachelor degree with a minimum of 3 years full-time clinical experience or (3) associate degree with a minimum of 3 years full-time clinical experience in past 5 years AND evidence of certification by ANA as a community health nurse or completion of at least six (6) credits received within two (2) years in community health nursing theory or six (6) credits in health care management from an accredited college or university program or school of nursing
    • IL: (1) Bachelor's degree in nursing and at 1+ years of nursing experience OR (2) a registered nurse with 3+ years of nursing experience with 2 of those in a home health agency, community health program providing care of the sick, or family- centered nursing program in a community health agency AND at least 2 years of the 3 years of nursing experience must have been obtained within 5 years prior to employment with the home health agency
    • LA: 1+ years of clinical experience as a registered nurse. RN licensure must have no restrictions
    • MD: 2+ years of experience or education in community health nursing
    • NJ: Registered nurse with a bachelor's degree in nursing with 2+ years combined community health nursing and progressive professional responsibility in community health nursing or 3+ years combined community health nursing and progressive professional responsibility in community health nursing
    • PA: 1+ years full time nursing experience
    • TX: 1+ years experience as a registered nurse within the last 36 months

Preferred Qualifications:

  • Oasis Certification

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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