Red Shield Services Director -11-050 - SC/ Long Beach Red Shield

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Long Beach Red Shield Services Director oversees all service-based community programming, operations, sustainability, and connections. This includes, but is not limited to, social services, marketplace, case management, veteran services, anti-human trafficking, etc. The Long Beach Red Shield Services Director also oversees all staffing and managerial responsibilities to those assigned to them. Additionally, the Red Shield Services Director is responsible for the fiduciary aspects of their programs and operations and must be knowledgeable in areas of budgeting, grant writing, fundraising, and resource allocation. Lastly, Long Beach Red Shield Services Director must maintain all records to the standards of the organization and create/submit reports as required.

Pay Range

$76,000/yr. $82,000/yr.

Essential Functions

The Long Beach Red Shield Program Director is a director-level position which requires both administrative and program related functions. Such functions include, but are not limited to:

• Supporting the Corps Officer in furthering the mission of The Salvation Army through the functions and duties associated to the Red Shield Services Director position.
• Administration of assigned staff and volunteers including scheduling, time-clock management, training, encouragement, onboarding, evaluation, corrective measures, and interdepartmental moves as coordinated with the Corps Officer/Administrator of the Long Beach Red Shield.
• Development of relevant community programs and services associated to the various department(s) overseen by the Red Shield Services Director position.
• Create, implement, and monitor budgets associated for both community programs, services, and short-term initiatives as it relates to the overall budget for Long Beach Red Shield.
• Connect partner programs, agencies, and organizations for referral or resource provision.
• Oversee the creation, distribution, and optimization of service promotional materials. This includes newsletters, catalogs, flyers, banners, and other mediums of promotion as needed.
• Attend meetings and training (both internal and external) which aid in the promotion of, or improvement of, the community programs and services overseen by the Red Shield Service Director position. This includes community-based events, meetings, organizational collaborations, internal Advisory Board meetings, and any other meetings or training as needed or assigned.
• Participate in the planning and implementation of fundraising initiatives for the Long Beach Red Shield.
• Ensure timely statistical reports and maintain accurate documentation/data records for The Salvation Army and cooperative agencies, in keeping with any agreements made. Examples: Gift-in-Kind, Food Bank, United Way LA, Emergency Food & Shelter Program (EFSP)
• Monitor and maintain database records in keeping with Salvation Army and HIPPA standards, including computer and written files.
• Follow mandated reporting procedures, as required by local law enforcement and/or protective agencies as well as the Salvation Army's internal reporting processes and adhere to The Salvation Army's National Social Services Standards
• Promote services with other agencies and general community.
• Oversee client-based programs, appointments, and case management services with staff or independently.
• All other duties assigned within the scope of the position.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

• Active uniform wearing Salvationist preferred.
• Bachelor of Arts degree or minimum 4 years management experience within the related field. Master of Social Work (MSW) preferred.
• Proficiency in preparing budgets and financial reports.
• High degree of efficiency in working with government agencies, high-level philanthropic organizations, or individuals.
• The ability to work and schedule their time autonomously and without direct supervision.
• Ability to collaborate, or take direction, from supervisor for the greater success of the Long Beach Red Shield.
• Ability to oversee employees and administer employment-based measures and responsibilities.
• Be able to participate and pass all required trainings, programs, and certifications, associated to being an employee of The Salvation Army.
• Proficiency in computer and digital application skills

Skills, Knowledge & Abilities

• Excel lent management and organizational skills.
• Excellent strategic-planning skills.
• Excellent written, oral, and interpersonal communication skills (including presentation).
• Strong collaborative and problem-solving skills.
• Ability to motivate, encourage, correct, and support those assigned to them.
• Ability to work with a team.
• Ability to prepare and maintain adequate and timely information (including records and statistics).
• Ability to maintain confidentiality within the scope of the position and within the set standards of The Salvation Army.
• Ability to maintain professional relationship boundaries with staff, volunteers, members, donors, and partners.
• Have hands-on experience working with individuals of various backgrounds and demographics.
• Ability to work extended hours and weekends.
• Advanced computer skills in MS Office Suite and ability to adapt to new application environments.