Vice President - Consumer Sales

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Vice President - Consumer Sales serves as a key member of the TDS Telecom leadership team, responsible for driving national consumer sales growth and revenues, and an exceptional customer experience across all consumer products and services. This executive leads the Consumer Sales organization, encompassing consumer experience, and core operational teams, ensuring unified strategy, flawless execution, and operational excellence.

This role is accountable for developing and executing a forward-looking sales and customer engagement strategy that strengthens TDS's competitive position, maximizes revenue opportunities, and deepens customer loyalty. The Vice President champions a culture of performance, collaboration, and innovation-aligning sales execution with marketing, product development, and service delivery to create an end-to-end customer experience that reflects the company's values and drives sustainable growth.

Develop and execute comprehensive sales strategies aligned with TDS Telecom's business objectives, growth initiatives, and revenue targets.
• Lead all consumer sales channels, including retail, web, direct, and vendor partnerships. Manage sales operations, partner relationships, and performance management to ensure optimal results. Monitor industry trends, competitive activity, and market dynamics to identify opportunities, mitigate risks, and drive strategic decision-making.
• Lead and inspire a high-performing sales organization, fostering professional growth, accountability ,and a culture of continuous improvement.
• Partner with Marketing and Product Development to strengthen consumer customer
  experience & support strategy, enhance satisfaction, and improve retention.
• Manage departmental budgets, develop and track performance metrics, and ensure effective scheduling practices that align capacity with customer demand.
• Work closely with Marketing, Product Development, Operations, Finance, and other business areas to ensure sales strategies align with organizational goals and customer expectations.

Required Qualifications:

• Bachelor's Degree OR 4+ years professional work experience.
• 10+ years of progressive leadership experience in consumer sales within the telecommunications, consumer electronics, or related industries.

Other Qualifications:

• MBA or advanced degree in related field preferred.
• Proven track record of driving revenue growth, expanding market share, and improving profitability across national consumer sales channels.
• Deep understanding of telecommunications operations, network infrastructure, market dynamics, and competitive landscape.
• Ability to develop and execute enterprise-level sales strategies aligned with company goals, while leading cross-functional teams toward successful implementation.
• Strong commitment to delivering exceptional customer experience, building loyalty, and ensuring customer success.
• Skilled in using data, analytics, and performance metrics to inform strategy and improve business outcomes.
• Exceptional interpersonal, presentation, and stakeholder management skills with the ability to build trust and alignment across all levels of the organization.
• Highly accountable, agile, and focused on achieving measurable outcomes in a fast-paced, competitive environment.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.