Business Analyst III, Group Benefits Underwriting

Category:

Insurance & Superannuation

Employment Type:

Direct Hire

Reference:

BH-391724

Location and Work Arrangement

This is a hybrid position requiring 3 days a week in office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants.

The Business Analyst III
will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment.

You are

• A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions
  
  
• Able to solve problems and function highly in both an independent and team environment
  
  
• Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives
  
  
• Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity
  
  

• Bachelor's degree preferred or equivalent work experience in similar role
  
  
• A broad understanding of group insurance strategies, products, and processes
  
  
• Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets
  
  
• Exceptional written skills; ability to tailor messaging to audience
  
  
• Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic
  
  
• Preferred: Experience using AI tools such as M365 Copilot
  
  

• Perform analysis in support of decisions on organizational design required to achieve a business objective or key result
  
  
• Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems
  
  
• Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas
  
  
• Perform process analysis as compliment to lean business case analysis
  
  
• Develop strong relationships with key business, technical, and project management functions
  
  
• Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests
  
  
• Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development
  
  
• Build and execute business test plans
  
  
• Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats
  
  

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities