Clinical Support Technician- Pediatrics

Park Nicollet is looking to hire a Clinical Support Technician to join our Primary Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Department Overview:
Our Pediatric department provides a range of services from well-child care to day-of acute visits. We care for children with complex medical and psychosocial problems, as well as acute and chronic childhood illnesses. We also provide developmental, behavioral, and nutritional assessments and guidance, along with parent education.

Role Overview:
Are you motivated, have a positive attitude, love kids, and enjoy working on a team? Join our fast-paced and fun, team-focused dynamic! This role involves working alongside LPNs, medical assistants, triage RNs, and reception staff to deliver quality patient care to approximately 150 patients each day.

As a part of our team, you will be providing care for patients which may include the following duties:

• Escorting patients to exam rooms and appropriately documenting necessary visit information and vitals such as height, weight, and blood pressure, hearing and vision.
• Ensuring all components of the standard rooming process are completed, including medication reconciliation and pending refills, allergy review, immunization reconciliation, and completion of appropriate forms and questionnaires to support clinical quality.
• Maintaining knowledge of, and complying with, all relevant laws, regulations, policies, procedures, and standards.

What We Offer:

• Career development opportunities
• A supportive and collaborative team environment

If you're passionate about pediatric care and looking for a rewarding career, apply today!

Position Summary:

This position will provide and/or support patient care by performing tasks and duties consistent with professional standards and HealthPartners policies and procedures. In addition, may function in supply aid and/or sterilization capacity by maintaining a safe work area and ensuring that it is adequately stocked, cleaned and organized. Implement cleaning and sterilizing procedures to support infection control and OSHA standards.

Required Qualifications:

• Education, Experience or Equivalent Combination:

  • High school diploma or GED

  • 2 years customer service experience and/or healthcare experience

  • Complete Medical Terminology and Pharmacology online courses within six months of hire

• Licensure/ Registration/ Certification:

• Complete BLS course within 1 week of hire and maintained BLS certification in accordance with American Heart Association (AHA). No online only courses accepted.

• Knowledge, Skills, and Abilities:

  • Demonstrated organizational skills

  • Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling

  • Demonstrated ability to follow detailed instruction work efficiently despite interruptions and maintain a courteous and cooperative manner

  • Demonstrated ability to function with multiple priorities and interruptions

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Graduate of an accredited pharmacy technician program or currently registered as a pharmacy technician with one or more years pharmacy technician experience

Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable

Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling

Demonstrated ability to function with multiple priorities and interruptions

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!