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Director, Customer RGM- Regions

Coca-Cola Bottling Co. Consolidated
401(k)
United States, North Carolina, Charlotte
Dec 20, 2025

Requisition ID: 242143

Locations: Charlotte

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Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!

We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.



  • Career Growth: Clear pathways to advance and develop your career
  • Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
  • Purpose-Driven: Create meaningful impact in the communities you serve
  • Professional Development: Dedicated training + personalized mentorship


Join us - your refreshing new chapter starts here!

Job Overview

This Director, Customer RGM- Regions is responsible for driving the strategic agenda and capabilities for an entire Channel, Customer group by overseeing projects of the multi-year development and vision of the RGM department. This role also creates transparency of performance insights and actions to all stakeholders; collaborates with field and customer teams; maintains accountability for the delivery of the annual Revenue, Rate, and Profit plan for CCCI; while also creating customer value. This position will lead, coach, and develop a team of RGM Solutions Leads, Sr. Leads, Managers, Sr. Managers.

Duties & Responsibilities

  • DirectRGM Strategy Design and Implementation initiatives that maximize revenue within a given set of channels or large-scale customer group and managing and interpreting multi-scenario models to optimize Revenue strategies
  • Leadthe administration of frequent analysis on market initiatives and presents results, solutions, and recommendations to Sr. Management; by coordinating performance summaries and post-event ROI analytics
  • Directthe maintenance channel and or customer guardrails and pricing guidelines to be implemented in the marketplace; through the annual planning process representing and co-leading the RGM team in large impact company-wide initiatives
  • Coordinate with external stakeholders (eg CCNA) on diverse set Revenue impacting topics; including: but not limited to funding, Annual planning, insights, investment rates, and COGS
  • Identifypricing opportunities and works collaboratively with teams to implement and streamline processes across complex system transitions
  • Leadthe training and development activities through education and on-boarding the RGM team while working collaboratively with internal stakeholders on highly complex terms and business impacts (IP COGS, Marketing Credits, RGM Waterfall, CMA Agreements, Brand Partner Programs, etc.)
  • Motivateteams to achieve performance metrics and foster passion through consistent, effective communication and internal presentations and supporting all annual review development and processes to drive a peak performance culture
  • Drive process improvement and efficiencies across the RGM department
  • Determineand documentbusiness objectives by challenging assumptions, and developing a roadmap and execution plan
  • Direct, lead, and motivate a team to deliver results by communicating company goals, safety practices, and deadlines; engage and develop teammates through effective performance management, coaching, and training; implement continuous improvement methods while maintaining customer focus; and embody company purpose and values to inspire servant leadership

Knowledge, Skills, & Abilities

  • Strong Project Management and communication skills
  • Capable of multi-tasking under high-pressure situations
  • Strong analytical, organizational, and time management skills
  • Ability to influence and collaborate cross-functionally. Data management and data manipulation across Microsoft Office suite (Excel) and in-house systems
  • High understanding of Pricing and RGM principles
  • Experience within the CPG industry preferred
  • Experience leading teams and managing others with a demonstrable strategic analysis portfolio
  • Attention to detail and strong self-motivated follow-up skills are a must-have

Minimum Qualifications

  • Bachelor's degree (4 years inFinance, Accounting, Business Administration, Marketing)

Preferred Qualifications

  • Knowledge acquired through 7 or more years of work experience
  • Masters degree highly preferred

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.


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