Supervisor of Technicians

Overall Summary

The Supervisor of Equipment Technicians provides overall leadership, management, and guidance to technical support staff. This role ensures proper maintenance and operational controls for production equipment, including physical, environmental, and security conditions. The supervisor is focused on supporting organizational goals for machine uptime, production volume, and safety.

Supervisory Responsibilities:

• Oversee a team of equipment technicians.
• Hire, train, mentor, and evaluate performance to develop a high-performing team.
• Establish standards of performance and accountability; provide constructive and timely evaluations.
• Promote safety as the number one priority across all operations.

Primary Duties and Responsibilities:

Equipment & Production Support

• Oversee operation, setup, repair, and maintenance of production equipment through technical support staff.
• Provide technical guidance and troubleshooting to ensure uptime, production volume, and quality goals are achieved.
• Develop and manage preventive maintenance, and equipment rebuild schedules.

• Lead technician scheduling to ensure the operation, set-up, repair and maintenance of all production equipment in a timely and efficient manner.
• Develop and implement metrics and reporting to track excessive machine downtime, issues and actions in collaboration with Operations leaders to drive prompt remediation.
• Manage all equipment parts, consumables and supplies used across the operation; collaborate with Purchasing to drive down supply, parts costs, and utilization.
• Lead equipment technician cross training to support their efforts to progress, which allows the team to more fully support production.

• Partner with Engineering (R&D) and vendors on machine hardening, contracted services, and new equipment purchases.

Administrative & Leadership

• Develop and maintain procedures for machine inspections and safety compliance
• Support Operations leaders on expense tracking for equipment; identify opportunities to reduce operational costs.
• Coordinate efforts with Purchasing and Operations leaders on purchase orders; order maintenance supplies, parts, and equipment.
• Utilize maintenance management software (MMS/Megamation) for work orders and scheduling.
• Uphold company HR policies and practices; liaise with HR for employee relations, performance management, recruitment, and compensation.
• Conduct annual reviews and progress plans to foster individual and team growth.
• Perform payroll functions for employees, including paid time off management and timecard corrections.
• Perform other duties as applicable or as assigned.

Required Skills/Abilities/Competencies:

• Strong leadership and team development skills.
• Advanced mechanical and electrical aptitude; ability to troubleshoot complex systems.
• Thorough understanding of applicable codes and safety regulations.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills; ability to manage multiple priorities under tight deadlines.
• Proficiency in MS Office and maintenance software (Word, Excel, Visio, Megamation, AutoCAD).
• Ability to read and interpret specifications, blueprints, and electrical schematics.

Education and Experience:

• High school diploma or equivalent required; two-year degree in mechanical, electrical, or facilities management preferred.
• 5+ years of experience in equipment repair and facilities maintenance.
• Experience in a lean manufacturing environment preferred.
• Previous participation on a safety team and/or safety training a plus.

Physical Requirements:

• Ability to work 8 hours consecutively.
• Must maintain active presence on production floor.
• Standard climate-controlled production environment; exposure to loud noise (PPE provided).
• Ability to lift, carry and push/pull up to 50 pounds.
• Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for 8 or more hours.
• Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching.
• Lower extremity motion requirements: reaching.
• Ability to provide after-hours support as needed.