New

IT Infrastructure Services Specialist

TEKsystems
$80,000.00 - $99,000.00 / yr
United States, Massachusetts, Boston
Dec 17, 2025
IT Infrastructure Services Specialist Location: Boston, MA (Primarily On-Site; 1 Remote Day Possible) Employment Type: Direct Placement Salary: $80,000 - $98,000 (based on experience; determined by client) About the Role We are seeking a sharp, polished, and well-rounded IT Infrastructure Services Specialist to deliver Tier 1 and Tier 2 technical support in a fast-paced financial environment. This individual must present well, communicate effectively, and demonstrate strong technical depth across infrastructure and end-user support. Top Skills - Details IT Infrastructure & End-User Support * Provide Tier 1 and Tier 2 troubleshooting for desktops, laptops, mobile devices, and peripherals. * Deliver responsive, high-quality support in a fast-paced financial environment, ensuring minimal downtime. Technical Expertise in Windows & Financial Applications * Strong proficiency with Windows OS, Active Directory, and Microsoft 365. * Familiarity with Bloomberg terminals or similar financial platforms is highly desirable. Infrastructure Support & Upgrades * Assist with system updates, patching, and deployments to keep technology running smoothly. * Maintain accurate IT asset records for operational efficiency. Secondary Skills - Nice to Have * Experience with financial applications (Bloomberg, FactSet, etc.). * Knowledge of SAS products (major plus). Key Responsibilities * Troubleshoot and resolve technical issues across desktops, laptops, and mobile devices. * Support Windows OS, Microsoft 365, Active Directory, and financial platforms. * Assist with infrastructure upgrades and deployments. * Document incidents and resolutions accurately. Required Qualifications * 3-5 years of experience in IT service desk or infrastructure support (financial services experience preferred). * Strong knowledge of Windows environments and end-user support. * Excellent communication skills and a professional, customer-first mindset. * Ability to work in a fast-paced, regulated environment and present confidently to stakeholders. Education & Certifications * Bachelor's degree in Computer Science, MIS, or related field; or equivalent experience. * Certifications such as CompTIA, ITIL, or Microsoft are a plus. Why This Role? This is a direct placement opportunity offering competitive pay, a primarily on-site schedule in Boston with potential for one remote day, and the chance to make a direct impact in a high-stakes financial environment. You'll work alongside a collaborative team and gain exposure to cutting-edge technologies and financial platforms. Job Type & LocationThis is a Permanent position based out of Boston, MA. Pay and BenefitsThe pay range for this position is $80000.00 - $99000.00/yr. Virtus offers competitive compensation, comprehensive benefits, and professional development opportunities to help employees grow. We promote work-life balance and support physical, emotional, and mental well-being through inclusive programs and meaningful rewards. Workplace TypeThis is a fully onsite position in Boston,MA. Application DeadlineThis position is anticipated to close on Dec 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.