IT Process Automation Analyst

The Opportunity:

When an IT organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a Process Automation Specialist to learn its business and mission end-to-end and provide ways to change for the better. That's why we need you, an experienced IT Process Automation Specialist who knows how to analyze every aspect of your customers' operations and support them with automation tools to streamline and improve their processes.

As an IT Process Automation Specialist on our team, you'll harness your strong analytical problem-solving abilities and proficiency with automation tools to help drive impactful, enterprise-wide changes. In this role, you'll analyze your client's current operating environment and identify areas to streamline, automate, and improve IT operations and business processes. As a member of the Process Improvement team, you'll facilitate discussions with leadership and various functional IT experts and support staff to help identify current frustrations and refine your client's definition of success. You'll collaborate as a trusted advisor as you define and translate business needs into clear specifications, future-state process designs, and functional expectations. You'll design data collection plans for quantitative and qualitative data and communicate your research and illustrative analysis.

Using lean six sigma, business process reengineering, design thinking, and other continuous process improvement frameworks, you'll conduct root cause analysis, develop fishbone diagrams, trend analysis reports, and project plans. You'll help manage projects of varying size and complexity as you design, test, and implement creative automated solutions that reduce errors and manual work. You'll help establish understanding and agreement from key stakeholders, create process documentation, and educate staff on how to use new automated solutions and features.

This is your chance to apply your technical expertise and gain experience in IT operations while deepening your process improvement and project management skills.

Work with us as we help the Navy evolve.

Join us. The world can't wait.

You Have:

• 3+ years of experience in process analysis and improvement

• 3+ years of experience automating processes using tools such as Power Automate, Power BI, or UiPath

• 3+ years of experience with data analysis, interpretation, presentation, and development of dashboards using tools such as Excel or Tableau

• Ability to be highly organized and detail-oriented, and adapt to changing priorities while managing multiple tasks

• Secret clearance

• HS diploma or GED

• CompTIA Security+ Certification

Nice If You Have:

• Experience integrating automation solutions with enterprise systems or cloud services such as Microsoft 365 and ServiceNow

• Bachelor's degree in Computer Science

• Lean Six Sigma Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.