Accounts Payable Support Analyst (TEMP) Remote Opportunity

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview
The Accounts Payable Support Analyst is responsible for ensuring the accuracy of merchandise bookings, vendor payments, and item file data integrity. This temporary role requires strong analytical skills and attention to detail to review booking activity, investigate discrepancies, and prioritize multiple requests. The Analyst will support both underbooking and overbooking resolution, manage vendor account inquiries, and assist merchants with accounts payable-related questions. This work helps strengthen financial accuracy, improve dispute turnaround times, and enhance collaboration with cross-functional partners.

Essential Functions:

Booking Resolution

• Monitor direct-to-store booking activity to ensure timely and accurate bookings. Identify recurring issues and collaborate with stores and merchants to resolve them.
• Respond to inquiries from stores, merchants, and vendors regarding receipt discrepancies. Investigate using different data sources and systems to determine next steps.
• Review under-booked purchase orders to validate receipt of merchandise and ensure vendors are paid correctly.
• Investigate overbooking by comparing receipts, invoices, and purchase order data; confirm excess units booked and prepare documentation for Accounts Payable adjustments.
• Identify the root causes of booking errors and recommend process improvements to reduce recurring issues.
• Perform other duties as assigned.

Vendor Dispute Resolution

• Support merchants by researching vendor inquiries and applying knowledge of Accounts Payable best practices, policies, and standard procedures.
• Review vendor account details, including payments, chargebacks, reversals, and communicate clear, accurate findings that merchants can share with vendors.
• Escalate complex, high-impact, or cross-functional issues to the appropriate Macy's to ensure efficient and accurate resolution.
• Compile and organize all required documentation to support issues requiring escalation and confirm they are handled quickly and appropriately.
• Verify and validate reversal amounts for merchants by analyzing supporting data and ensuring alignment with internal AP policies.
• Provide guidance and training to select vendors who require additional support navigating MacysNet, understanding chargebacks, and submitting or managing disputes.
• Maintain a detailed, up-to-date tracker of all open vendor disputes; monitor status changes, identify delays, proactively follow up with stakeholders, and ensure timely closure.
• Identify trends in repeat vendor issues and recommend process improvements or communication strategies to reduce future disputes and enhance vendor relations.
• Perform other duties as assigned.

Qualifications & Competencies

• Education & Experience: Bachelor's degree or equivalent work experience in finance, retail, or supply chain. 1-2+ years of relevant experience preferred.
• Analytical Skills: Strong mathematical and analytical capabilities with the ability to identify patterns, variances, and root causes in data.
• Communication: Exceptional verbal and written communication skills; able to clearly present findings and recommendations to diverse stakeholders.
• Problem-Solving: Strategic thinker and creative problem solver with excellent judgment and attention to detail.
• Collaboration: Relationship-driven professional with the ability to influence and connect across various levels and departments.
• Technical Proficiency: Strong Excel skills required. Familiarity with financial systems and retail inventory tools preferred.
• Time Management: Highly organized and capable of managing multiple priorities in a fast-paced environment with a strong sense of urgency.
• Work Environment: Regular walking, standing, and talking. Occasional stooping, kneeling, or crouching. Requires good visual acuity and focus.
• Work Schedule: Flexibility to adjust hours as needed based on business and departmental demands.

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