Account Executive, B2C

The Account Executive, B2C will perform specific tactical sales functions through cross-functional management of multiple internal departments.

What You Will Be Doing:

• Secure images and title metadata from the publishers.
• Submit title set-up forms to customers and input SKU information in the distribution system.
• Set up virtual bundles in the internal system and communicate those details to the customer.
• Responsible for submitting purchase orders, tracking and monitoring inbound shipments, processing promotional orders and tracking placement reports.
• Add titles to the internal system as needed.
• Participate in frequent customer-facing calls and advocate customer needs to internal teams.
• Provide daily compliance reporting to customers.
• Monitor customer's online sites to ensure titles are available and all content is complete and accurate.
• Frequent communication with ReaderLink retail customers.
• Communicate all promotions and hot titles to the warehouses in advance.
• Work closely with the account management team and support other internal departments to meet customer expectations.
• Needs to be able to quickly assess a customer inquiry or account task, determine a solution or information needed and own the process through completion and follow-up.
• Produce ad hoc sales reports and stock-level information. Assist in the creation of presentations and sales analysis as required.
• Proactively manages list of tasks and scheduling.
• Must be able to multi-task, meet deadlines, and manage the needs of the account management team and other internal and external groups.
• Other duties may be assigned, directed, or requested.

What You Will Need:

• Bachelor's degree in Business or a related field is required.
• One (1) to three (3) years of experience in B2C is required.
• Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Detail-oriented, Strong organizational skills, flexible, and efficient.
• Ability to multi-task and prioritize multiple projects/requests
• Strong interpersonal and communication skills.
• Must be focused on continuous improvement and be self-motivated.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Ability to communicate complicated information to others.
• Ability to read and interpret documents such as instructions and procedure manuals.
• Ability to create and write reports.
• Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
• Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving variables.
• The work performed is in an office environment.
• The noise level in the work environment is usually moderate at low decibels.
• Must be able to work in a fast-paced, team environment.
• Employee is occasionally exposed to vibration and dust.

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EOE/Minorities/Female/Disabled/Veteran.
ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to [emailprotected], or call: (708) 356-3737.