Associate Director of Arizona Online Data

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Duties and Responsibilities:

• Leads the development and implementation of a comprehensive data strategy for Arizona Online, aligning operational data practices with institutional goals. Ensures data quality, governance, and standardization across reporting functions and platforms.
• Designs and oversees the production of actionable dashboards, predictive models, and custom reports that inform decision-making for academic planning, enrollment growth, student success, marketing ROI, and financial sustainability.
• Serves as Arizona Online's liaison to campus units responsible for institutional research, compliance, and analytics. Prepares strategic reports and briefings for the Vice Provost, Provost's Office, and other stakeholders.
• Supervises a small team of data professionals and coordinates with dotted-line contributors across communications, engagement, and operations teams. Provides mentoring, training, and performance feedback to support a culture of data fluency and continuous improvement.
• Manages and evaluates data tools and technologies, including SIS, CRM, LMS, and non-credit learning platforms, to ensure interoperability and operational efficiency. Partners with UCATT, UAIR, and IT to implement scalable, automated data solutions.

Knowledge, Skills, and Abilities:

• Ability to translate complex data into clear, actionable insights for senior leaders and cross-functional teams.
• Ability to manage, integrate, and optimize multiple data systems and platforms in a digital-first academic environment.
• Ability to design and implement predictive models and data visualizations that support strategic planning and student success.
• Ability to supervise and mentor data analysts and collaborate with non-technical stakeholders.
• Ability to ensure data quality, integrity, and compliance with institutional and external standards.
• Knowledge of student information systems (SIS), CRM platforms, learning management systems (LMS), and business intelligence tools such as Tableau or Power BI.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 5 years of related work experience, including 2 years of managerial experience, or equivalent combination of education and work experience.

• Master's Degree.
  
• Experience in data systems for online education at public university.
  
• Experience presenting complex data to a variety of audiences including mid- and senior level management across the division and university.