Live Sales Specialist E-commerce

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR ECOMMERCE TEAM

Become part of the dedicated Ecommerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Pasadena Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as a team and utilize your skills to perform various warehouse activities, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Monthly incentive bonus
• Medical, Dental, and Vision
• Health and fitness Fitbit Device
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

As our enthusiastic and hardworking ECOMMERCE Online Live Sales Specialist, you will be responsible for (but not limited to):

• Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
• Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
• Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
• Serve as the main on-air talent, engaging customers through product storytelling, real-time interaction, and strategic promotion to drive conversions.
• Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real-time with accuracy and professionalism.
• Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post-sale documentation.
• Identify trends, high-performing categories, and customer preferences, and adjust live sale strategies accordingly.

Qualifications to be considered for this position:

• High school diploma or equivalent required; background in marketing, performance, retail, or a related field is preferred.
• Proven experience in live selling, ecommerce, or content creation, especially in high-volume or customer-facing roles.
• Confident and engaging presence; comfortable speaking and presenting on camera.
• Ability to work collaboratively in a team environment.
• Capable of multitasking and performing well under pressure with minimal supervision.
• Verifiable experience in identifying high-quality and designer brand merchandise.
• Organized, detail-oriented, and capable of making quick decisions in a fast-paced, live environment.
• Social media or livestreaming experience is a plus.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.