Sales Support Engineer IV

Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Code: 00185953

Job Family: Sales Support

Job Function: Technical Sales Support

This prestigious technical leadership position may have multiple roles within technical operations and pre-sales that supports Worldwide Sales and Channels Partners and related programs. The role will be recognized as a "deep dive" hands-on technical expert across multiple products & technologies. As a senior-level technical role, the SSE IV may be responsible for leading competency, demo and Proof-of-Concept labs, or similar programs, as a senior, onsite engineer and architect.A Will often meet directly with customers, partners and associates, supporting large-scale sales opportunities and knowledge-transfer events as a senior-level subject matter expert. Will be proficient in designing large-scale, production or test systems, and building out and presenting complex multi-vendor cross-portfolio solutions or configurations. Often mentors to less experienced sales engineers who seek mentorship opportunities. May act as a company spokesperson within the industry through their external participation at trade shows, consortiums and through other speaking/writing engagements. Leads internal projects for his/her team and for extended/virtual teams across the enterprise. Contributes to Virtual teams. Highly recognized for contributions to worldwide sales counterparts and the product house by participating in forums and special projects. Typically certified in their specific subject matter areas. Seven years of experience with company products is preferred.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.