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Business Office Team Lead

Universal Health Services
paid time off, tuition reimbursement, 401(k)
United States, Pennsylvania, Philadelphia
Nov 23, 2025
Responsibilities

Business Office Team Lead

Friends Hospital

Philadelphia, PA

Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking.

Position Summary: The Team Lead is responsible for managing and overseeing the billing processes, ensuring accuracy and compliance with all relevant regulations. This role is crucial in maintaining the financial health of our organization and supporting our mission to provide exceptional behavioral health services

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • Generous Paid Time Off
  • Tuition Reimbursement Program
  • Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com


Qualifications

Bachelor's degree from an accredited college or university required. Minimum of five years of Business office supervisory experience. Computer literacy and proficiency with software applications are essential. Certified Professional Biller (CPB) or similar certification preferred.

Responsobilities:

  • Oversee the entire billing process, including the preparation, submission, and follow-up of claims to insurance companies, Medicare, Medicaid, and other third-party payers.

  • Ensure all billing activities comply with federal, state, and local regulations, as well as hospital policies and procedures.

  • Review and process claims for accuracy and completeness, addressing any discrepancies or issues promptly

  • Monitor and manage the revenue cycle, identifying areas for improvement and implementing strategies to optimize financial performance

  • Manage patient accounts, including billing inquiries, payment plans, and account reconciliations

  • Generate and analyze billing reports, providing insights and recommendations to management

  • Work closely with clinical staff, administrative personnel, and insurance companies to resolve billing issues and ensure seamless operations

  • Provide training and support to junior billing staff, fostering a collaborative and knowledgeable team environment

  • Performs other duties as assigned/required by this position

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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