Social Services Coordinator

Job Title: Social Services Coordinator

FLSA Status: Part Time - non-exempt
Reports to: Director of Operations

Schedule: 24 hours/week

Rate of Pay: $18.00/ hour

Closing Date: 11/28/2025

Benefits: Standard; Part-Time, Non-Exempt employees are eligible for but not limited to the following:

• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
• Pension Plan (after one year of continuous service) with at least 21 hours worked per week.

Scope of Position/Essential Functions:

This position will work in the Social Services area with clients, distributing food, clothing, and household vouchers as needed. Will answer phones: providing requested information, taking messages, and transferring calls. Will certify and recertify clients to receive food and utility assistance and will assist in leading and organizing on distribution days (MWF). Will assist with sorting of donated items for distribution, to include set-up and coordination of volunteers for Social Services. Will assist with programs designed to benefit Veterans. Will assist at Christmas/Holiday time as needed. Will assist in keeping records of Social Service Distributions. Will perform other duties as assigned by the Office Administrator and/or the Commanding Officers.

This position is also responsible for keeping the public/lobby areas of the Corps clean and tidy, including bathrooms, and will direct volunteers who may be assisting in this activity.

Education and Work Experience:

Required:

High school graduate or equivalent (GED).

Minimally 21 years of age and possessing a valid, in-state driver's license

Knowledge, Skills and Abilities Required:

Ability to work with many types of people in diverse socio-economic backgrounds. Ability to effectively communicate programs and

services to clients. Must be familiar with social services, office procedures, and computer applications. Must be able to multi-task, have excellent people skills, and the ability to be a team player. Must successfully complete a background screening.

Software-related Skills: Microsoft Word, Excel and Lotus Notes required. Working knowledge of integrated database applications and the ability to use new software programs with basic training.

Physical Requirements:

Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis.

Ability to grasp, push, pull, and reach overhead.

Ability to operate telephone. Ability to lift up to 50 pounds.

Ability to access and produce information from a computer.

Ability to understand written information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.