Senior Lead Event Operations Manager

We are seeking a highly organized and strategic Event Operations and Project Manager to join our Events team. This role is ideal for a seasoned professional who thrives in fast-paced environments and can seamlessly manage logistics, timelines, and cross-functional coordination for high-impact events.

This role will report directly to the Director of Events and serve as a key operational lead across our external event portfolio. The ideal candidate will bring a blend of tactical execution and strategic foresight, ensuring every event is delivered with precision, creativity, and measurable impact.

Work Location: This is a Work from Home position.

Schedule: This role requires flexibility to accommodate event timelines, including evenings, weekends, and occasional holidays. Standard business hours apply for planning and administrative tasks, but on-site presence during events is mandatory.

Travel: Travel may be required for off-site events and vendor meetings.

• Drive end-to-end operations for event managers to execute Tier 1 and Tier 2 external events, ensuring alignment with business objectives and delivering exceptional attendee experiences.
• Oversee all major event timelines, including planning sessions, content reviews, vendor deliverables, and executive briefings. Maintain visibility and accountability across workstreams.
• Manage strategic vendor relationships-from sourcing through execution-covering AV, registration platforms, venues, agencies, security, brand, and catering.
• Support Director of Events on RFPs and supporting documentation with procurement
• Forecast and manage event budgets, including sponsorship allocations and contingency planning. Deliver detailed spend analysis, variance reporting, and ROI insights to leadership.
• Establish scalable processes for managing event content, including speaker materials, session assets, and attendee communications. Ensure consistency with brand and PMO standards.
• Coordinate marketing, communications, sales, and executive stakeholders to drive seamless execution and unified messaging across all event touchpoints.
• Develop and maintain comprehensive project documentation-workback plans, risk logs, status reports, and post-event debriefs-to enable proactive issue resolution and continuous improvement.
• Support onboarding of new vendors, agencies, and team members. Facilitate team meetings, ensuring clear action items and accountability. Model high standards of ownership, judgment, and professionalism.
• Provide program-level visibility and actionable insights to leadership, enabling informed decision-making and resource prioritization.

• 8+ years of experience managing large-scale events and cross-functional projects in fast-paced environments.
• Proven ability to operate as a senior project manager, not just a coordinator-driving clarity and outcomes even when details are fuzzy.
• Experience managing complex event calendars and coordinating multiple stakeholders across time zones.
• Demonstrated success in vendor management, including contract negotiation and on-site execution.
• Strong financial acumen with experience in budget forecasting, tracking, and reporting.
• Exceptional written and verbal communication skills, with experience briefing and aligning executives.
• Experience with project management tools (Asana, Smartsheet, Microsoft Project, etc.) to drive visibility and accountability.
• Bonus: PMP, CMP, or other project/event leadership certifications.

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