Program Coordinator, Geotechnical Center for Excellence

The Program Coordinator provides administrative and logistical support across all professional development (PD) offerings in the School of Mining Engineering & Mineral Resources (SMEMR). Approximately three-quarters of the position's time will focus on the Geotechnical Center of Excellence (GCE), which independently manages its own course registration, communications, purchasing, and operational systems. This includes coordinating course enrollments in the University's Community D2L platform, assisting with member and participant communications, and supporting a range of administrative tasks such as meeting coordination and documentation. The remaining time will be dedicated to supporting SMEMR professional development programs, which are administered through centralized systems and primarily require assistance with scheduling, communication, and logistical coordination.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Duties and Responsibilities:

• Oversee GCE course registration and enrollment: Coordinate GCE professional development course registration processes, including responding to inquiries, processing enrollments, troubleshooting access issues, and maintaining accurate records in Community D2L.
• General GCE administrative support: Provide broad administrative support across GCE operations, including assistance with member communications, meeting coordination, documentation, purchasing, event logistics, and other center-wide activities as needed.
• Coordinate professional development logistics: Support SMEMR professional development programs by coordinating timelines and releases, managing participant communications, scheduling faculty- or staff-led offerings, liaising with instructors and subject matter experts, and ensuring accurate documentation and consistent delivery of courses. (Note: SMEMR program registration and payment processing are managed externally; this role focuses primarily on logistical and communications support.)

Knowledge, Skills, and Abilities:

• Strong organizational and time management skills with the ability to balance multiple tasks.
• Excellent written and verbal communication skills for interacting with diverse stakeholders.
• Skill in Microsoft Office Suite and comfort with enrollment/registration platforms (e.g., D2L, CRM systems).
• Ability to resolve participant registration issues and recommend process improvements.
• Strong attention to detail and commitment to maintaining accurate records.
• Ability to work both independently and collaboratively in a fast-paced environment.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through experience required.
• 1 year of relevant work experience.

• 3 years of relevant administrative or program coordination experience.
  
• Experience managing data and records with accuracy and attention to detail.