QC Associate

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This position will be responsible for the daily quality control of production of critical, time-sensitive mail pieces with a focused emphasis on the timely and accurate execution of contractual agreements with our clients. This generally includes helping to develop, document and implement QC processes in all Covius production facilities and interfacing with other Covius corporate teams regarding production changes.

Essential Functions

• Develops a working knowledge of client templates and related processes.

• Performs a daily sampling of printed materials throughout the day, reviewing for print quality, overlay issues and template completeness.

• Provides additional checks for go-live of critical client production changes.

• Creates tickets on quality concerns discovered in the QC process.

• Performs ongoing reviews of log sheets for identification of miss-configured production processes.

• Trains and complies with all relevant Covius Standard Operating Procedures.

• Performs QC processes on production materials and production processes.

• Performs QC reviews of inbound processes.

• Problem-solves issues as they arise.

• Regular and predictable onsite attendance is required.

• Ability to work overtime and weekends if needed.

• Perform other related duties as assigned.

Education

• High School Diploma or equivalent.

Experience

• 1-2 years previous experience in a high-volume mail production facility preferred

• 1 year previous experience on each of the stages of the lifecycle of mail preferred

Compensation and Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)!

• Compensation: $18.46-$23.08/hr

Application Guidelines:

For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.

Essential Knowledge, Skills & Abilities

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Advanced knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.

• Ability to prioritize multiple objectives to meet client deadlines and department goals.

• Strong analytical and problem-solving skills.

• Ability to work in a fast-paced, metrics driven environment.

• Commitment and ability to cultivate a diverse and inclusive work environment.

Working Conditions

Work is performed in a climate controlled indoor warehouse setting. The noise level in the work environment is usually moderate to high, depending upon production machinery operations.

Physical Demands

While performing the duties of this job, the employee is frequently required to communicate. The employee occasionally is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; frequently position self to maintain files; frequently moves boxes weighing up to 50 lbs. The employee is frequently required to operate heavy machinery and/or power tools. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!