Material Handler

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As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Job Summary

The Material Handler is responsible for the safe handling of all incoming and outgoing deliveries & inventory to and from EPA-RTP Facilities while utilizing pallet jacks, hand trucks, carts, and other material handling equipment to complete required tasks. Assists in all delivery instruction, in-house moving functions as instructed by the Dockmaster. Performs excess property pick-ups ensuring physical information matches that of the written instructions. The Material Handler will also function as a backup to the Truck Driver and perform all primary duties and additional responsibilities in their absence.

Primary Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Safely deliver packages, Store stock orders, mail, material, and equipment to and from all EPA-RTP Facilities using various types of material handling equipment.
• Assist in loading and unloading all package and equipment deliveries ensuring that all recipient and room information accurately matches delivery sheets prior to delivery.
• Ensure the safe and timely completion of service calls.
• Operates pallet jacks, hand trucks, carts, and other material handling equipment in performing material handling and warehousing duties.
• Assist in cross-training of other departments as instructed by Dockmaster.

Additional Responsibilities

• Complete mileage and time logs daily when necessary and accurately submit to supervisor.
• Transport office personnel and visitors as needed.
• Sign vehicles and keys in and out and being responsible for vehicles that are signed out in your name.
• Load and unload truck using care not to damage materials. Secure materials, which could shift causing damage. Deliver loads to proper location, maintain delivery and pickup logs documenting all pick-ups and deliveries, obtaining signatures when required.
• Verify the accuracy of incoming shipments by comparing items and quantities received against bills of lading, invoices, purchase records, manifests, storage receipts, or other records. Check for damaged goods and ensure the goods are appropriately identified, noting and reporting discrepancies and damaged goods, and routing to departments within the establishment.
• Operate office equipment (e.g., copier, x-ray scanner, barcode scanner, etc.)
• Read and adhere to all memos and directives of the supervisor.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) required.
• Must hold or be able to obtain a National Agency Check and Inquires (NACI) Security background check required.
• 2-3 years of direct experience in Material Handling / Warehouse Services required.
• Valid NC driver's license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
• One (1) year experience operating a 26' Box Truck at standard loading dock height required.
• One (1) year experience and knowledge of Raleigh/Durham/Chapel Hill area Roadways preferred.

Knowledge, Skills, and Abilities

• Well organized, detail oriented, and self-directed individual who is a team player.
• Good verbal and written communication skills.
• Must provide excellent customer service skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Basic ability to operate a computer using Microsoft Office Suite and Outlook.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee must regularly lift and or move up to 50 pounds and occasionally lift up to 75 pounds or handle 100 pounds or more using material handling equipment. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is low to moderate.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information