Housekeeping and Support Services Manager

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed.

Typical hours are Monday-Friday from 5:00 a.m. to 1:30p.m. Occasional work on evenings, weekends or overtime as needed to meet the needs of the department.

The Housekeeping and Support Services Manager is responsible for planning, implementing, administration and day-to-day supervision of the Academic Housekeeping, Mail Services, Shipping & Receiving, Warehouse Operations, and Surplus Operations (i.e., Support Services). This area provides housekeeping services for campus facilities including offices, libraries, student health & counseling, laboratories and research centers, classrooms, student union, and theater building. The employee is also responsible for the Mail Services which provides UPS shipping and delivery, US Postal service, Fed-Ex shipping and delivery service; the Shipping & Receiving which provides large and small freight receiving and delivery services; the Warehouse Operations which includes the state surplus functions, the gasoline billing and pump management, management and handling of the uniform operations, the campus paper orders and delivery; and the Parts Warehouse which provides inventory supply for trades areas, issuing supplies, stocking shelves and customer service. She/he develops policies and procedures, designs checklists and training programs, sets standards for performance, and maintains constant oversight to ensure that guidelines are followed and department goals are reached.

The Manager engages with vendors to maintain up-to-date knowledge regarding products, equipment and tools; and engages in constant public relations with the campus community regarding problems and/or concerns about Housekeeping and Support Services.

In this role, she/he develops and manages the Housekeeping and Support Services areas; trains the Supervisory staff in supervisory matters and other personnel as appropriate. As manager of this area, she/he is directly involved in the drafting of all position descriptions, work plans, and advertisements; serves on all selection committees, orients and trains new employees; is responsible for all safety training; approves and/or instigates all disciplinary actions; and maintains a departmental awareness for such matters as harassment, equal opportunity, and ADA compliance.

Graduation from High School or possession of a GED, and four years of experience in the area assigned, two years of which must have been supervisory; or an equivalent combination of training and experience. Degrees must be received from an appropriately accredited institution. Where applicable, must be eligible for required certification.

Applications must be submitted online no later than 11:59 p.m. ( EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.