New 
Community Residence Counselor
 McLean Hospital | |
 United States, Massachusetts, Lincoln | |
| 5 Old Cambridge Turnpike (Show on map) | |
 Nov 21, 2025 | |
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Summary
Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions. Does this position require Patient Care? Yes Essential Functions -Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed. -Monitor resident behavior and provide interventions consistent with treatment or service plans. -Document observations, progress notes, and incident reports accurately and in a timely manner. -Assist with the development and implementation of individualized service plans under clinical supervision. -Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles. -Engage residents in therapeutic, recreational, and community integration activities. -Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate. -Communicate effectively with care teams, family members, and external providers as needed. -Participate in team meetings, trainings, and quality assurance activities to support program effectiveness. Education High School Diploma or Equivalent required and Bachelor's Degree Psychology preferred or Bachelor's Degree Social Work preferred or Bachelor's Degree Health & Human Services preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferred Experience Experience working in a human services, residential, behavioral health, or allied health setting 1-2 years required and Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years required Knowledge, Skills and Abilities - Basic knowledge of behavioral health conditions and support strategies. - Strong interpersonal and communication skills, with the ability to maintain professional boundaries. - Ability to manage time, multitask, and respond to urgent needs calmly and effectively. - Commitment to person-centered care, equity, and cultural competence. - Familiarity with safety protocols and documentation standards in healthcare or social service environments. Physical Requirements The McLean Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |