Director, Creative Lead Designer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a Creative Lead Designer to deliver exceptional presentations and visual storytelling for our Cloud Success organization. You'll create compelling content for both internal stakeholders and external customers, showcasing how Salesforce uses Salesforce to run our business at scale. As a strategic communication partner, you'll build understanding, trust, and drive positive outcomes across audiences. This role is perfect for someone who thrives on turning complex concepts into compelling stories, oftentimes with tight deadlines.

What You'll Bring

• 8+ years in field marketing, integrated campaigns, product marketing, sales, or GTM roles

• Deep expertise in Salesforce products/services and B2B SaaS platforms

• Strong aesthetic vision with proven storytelling and messaging skills in enterprise software

• Hands-on experience creating sales plays, enablement materials, pitch decks, and event content

• Exceptional graphic design skills with keen eye for brand consistency

• Data-driven approach with track record of delivering measurable results

• Outstanding organizational abilities to balance multiple tight-deadline projects

• Strong collaboration and communication skills across technical and business audiences

• Ability to establish cross-functional partnership: partner with Customer Success leadership, SIC teams, product marketing, DET and other teams to manage prioritization, preparation, and materials, ensuring alignment and best practices

• Comfort with ambiguity and ability to independently lead new initiatives

Key Responsibilities

Messaging & Visual Storytelling

• Translate executive vision into compelling visual content aligned with corporate brand standards

• Create video stories, slides, and change management narratives for Customer Zero launches, feature improvements, and SF-on-SF initiatives

• Develop Cloud Success business narratives for executive leadership

Executive Presentation Design

• Design presentation materials for Dreamforce, customer events, SICs, townhalls, and leadership meetings

• Build templates and execute detailed presentations for varied audiences

Brand & Resource Management

• Develop visual branding and collateral for Cloud Success organization

• Coordinate with central production teams for video and graphic design execution

• Establish cross-functional partnerships with Sales, Success leadership, SIC teams, product marketing, and DET

Your Impact

• Lead design strategy for global events, partnering with designers and agency partners

• Deliver innovative, brand-aligned designs that elevate speakers and engage audiences

• Manage multiple ambitious projects in fast-paced environment

• Provide clear art direction and feedback to improve creative processes

• Strategically prioritize resources based on short and long-term organizational needs

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.