Event Manager - Trade Shows & Conferences

NOTE TO APPLICANTS: Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future

TRAVEL REQUIREMENT: The person in this role will travel 20-25% annually, with peak travel in spring and fall (both domestic and international travel)

POSITION SUMMARY:

Milliman's Events team within the Marketing and Communications (MarCom) department is seeking a highly experienced Event Manager to lead and scale our presence at third-party conferences and trade shows, including major industry events like ITC, HLTH, ICA, and SOA, across the insurance, healthcare, and financial services sectors. Reporting to the Senior Manager, Event Strategy and Operations, this person will act as a subject matter expert and lead large, complex projects with significant autonomy. As the first dedicated person in this role, this person will help scale our event portfolio, elevate internal service delivery, and establish standardized processes and best practices. The person in this role will be expected to coach and mentor less experienced team members and contribute to cross-functional initiatives.

RESPONSIBILITIES:

• Owning a portfolio of third-party events: Lead end-to-end programs (from initial brief through post-show analysis) for major industry conferences and trade shows. Collaborate with the Senior Manager, Event Strategy and Operations to develop event strategy, identify and clarify event objectives, ensuring pre- and post-event promotion, booth design, and onsite activities support business goals and maximize ROI.
• Owning program execution: Develop comprehensive plans, budgets, timelines, staffing models, and playbooks. Track milestones, invoices, and POs to keep events on time and on budget. Lead all aspects of execution including contract negotiation, attendee management, accommodations, staffing, and budget management.
• Designing & building exhibits: Partner with Milliman's creative team and established exhibit vendors to create impactful booths. Oversee RFPs, vendor coordination, booth design, graphics, shipping, swag, and show services. Bring hands-on booth-build experience from concept through installation and dismantle (I&D).
• Managing event collateral: Partner with Milliman's internal creative team via Wrike, set realistic timeframes for creation and proofing to meet event rollout dates. Ensure invitations and emails are deployed timely, and coordinate creation of registration materials, badges, printed collateral, and event kits.
• Managing ancillary programs: Secure venues, meeting space, and manage onsite schedules. Build elevated experiences that drive measurable business outcomes and pipeline acceleration. As needed, attend events to ensure expectations are met, coordinate modifications with external partners, manage event staff and vendors, and address attendee inquiries.
• Conducting Post-Event analysis and optimization: Close out all events with post-event surveys, data analysis, and stakeholder reporting. Gather feedback and review budget recaps to inform future event strategy and demonstrate business impact. Exercise strategic thinking to identify trends, recommend improvements, and shape the evolution of the event program.
• Cross-functional collaboration: Work closely with creative, CRM, content, and social media teams to coordinate event messaging, collateral production, and release dates. Serve as a liaison across business development, practice leadership, and marketing, sharing best practices and ensuring alignment of messaging, content, and deliverables.
• Ensuring compliance: Adhere to all Firm policies regarding compliance regulations and protocols.

SKILLS & QUALIFICATIONS REQUIRED:

• The ideal candidate must have 8+ years' experience managing large third-party trade shows and conferences with measurable business impact, preferably in professional services, consulting, insurance, healthcare, or financial services. Experience with events ranging from 250-20,000 attendees. Demonstrated ability to contribute to event strategy development and exercise strategic thinking in event portfolio planning.
• The ideal candidate must have hands-on booth-build experience from concept to I&D. Demonstrated expertise in event strategy development, booth-build experience, and managing complex event portfolios. Must have experience at major industry conferences such as ITC, HLTH, ICA, SOA, or similar large-scale B2B events is highly preferred. Must have the proven ability to partner with exhibit vendors and manage complex booth installations.
• The ideal candidate must have proven track record managing onsite executive meetings and client experiences at major shows.
• The ideal candidate must have comprehensive experience of event planning, including contracting, negotiating, analytics, event technology platforms, and digital marketing.
• The ideal candidate must have proficiency with Wrike, Microsoft Dynamics, Cvent, Adobe Creative Cloud, and virtual event platforms preferred.
• The ideal candidate must have the ability to anticipate project needs, prioritize work, and execute events from start to finish with minimal supervision. Must have proven ability to work independently with minimal supervision and to exercise significant judgment in decision-making.
• The ideal candidate must be a clear and confident communicator with a keen eye for detail, outstanding written and verbal communication abilities, and strong executive presence. Ability to lead discussions with senior leaders and C-suite.
• Must have the ability to build consensus and drive alignment in a fast-paced, highly cross-functional organization.
• Must have the ability to handle multiple workstreams simultaneously and maintain the highest standards of service delivery and participant engagement.
• Must have previous experience mentoring team members and driving best practices across event management functions.
• Must have the strong commitment to delivering exceptional service to internal stakeholders.
• Must have strong food & beverage knowledge and catering logistics experience.
• Must have excellent judgment and creative problem-solving skills, including contract negotiation, dispute resolution, and contingency planning.
• Must have the ability to travel domestically and occasionally internationally, including some evenings/weekends around show cycles.

SKILLS & QUALIFICATIONS PREFERRED:

• Familiarity with insurance, healthcare, retirement, or financial services topics is a plus; understanding of actuarial and consulting business models is beneficial.

LOCATION:

This is a remote role. The expected application deadline for this job is December 31^st, 2025

COMPENSATION:

The overall salary range for this role is $78,800 - $145,130. For candidates residing in:

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $90,620 - $145,130.
• All other locations the salary range is $78,800 - $126,200

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

BENEFITS:

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic
• Employee Assistance Program (EAP) - Confidential support for personal and work-related
• 401(k) Plan - Includes a company matching program and profit-sharing
• Discretionary Bonus Program - Recognizing employee
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 paid holidays per
• Family Building Benefits - Includes adoption and fertility
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility
• Life Insurance & AD&D - 100% of premiums covered by
• Short-Term and Long-Term Disability - Fully paid by

ABOUT MILLIMAN:

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, inclusion, and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.