New

Data Analyst, Financial Aid Systems

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Nov 21, 2025

Please see Special Instructions for more details.

If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	000752
Vacancy Open to	All Candidates
Working Title	Data Analyst, Financial Aid Systems
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	8:00 am - 5:00 pm; Monday - Friday
Hours per week	40
FLSA Status	Exempt
Division	OneIT
Department	Office of OneIT (Adm)
Work Location	Reese
Salary Range
Primary Purpose of Department	The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.
Primary Purpose of Position	This position is responsible for the creation and modification of Financial Aid-related reporting in WebFOCUS, SQL, Tableau, or other reporting platforms and tools supported by UNC Charlotte. The areas this position supports require proficiency in fielding a broad range of data of concern to Financial Aid, such as: awarding and packaging of aid, estimated cost of attendance, verification, general student enrollment, admissions, scholarships, and data from other related functional departments and offices. This position is responsible for developing reports for the Director of Financial Aid, senior administrators, colleagues in Academic Affairs IT support, and other campus stakeholders. Considerable skill and accuracy with complex data are essential for success in this position. This position is also responsible for developing and maintaining output from report distribution applications such as Report Caster, and web-based, customer self-service portals such as Report Central. Additionally, the role of this position includes working with the Associate Director of Systems for Financial Aid to set up and troubleshoot the Banner Financial Aid module. Using process and business flow analysis, business logic, and data analysis, the employee helps develop data-driven rules for automation of key components in areas such as verification, estimated cost-of-attendance, and aid packaging. Learning and developing a strong knowledge of Banner Financial Aid and understanding the yearly cycle of Financial Aid is key to success in this role. This position serves as the primary backup to the Associate Director of Systems for Financial Aid. Finally, this position supports and operates in a fast-paced reporting cycle and provides accurate data in an evolving environment. This position supports and accommodates changes in the federal and state regulatory sphere that affect Financial Aid data. Therefore, the employee in this position must be adaptable and able to address and update affected FOCUS reports, Report Caster schedules, and other applications in a timely manner.
Summary of Position Responsibilities	Design, build, and update complex reports supporting Financial Aid functions, including awarding, packaging, enrollment, scholarships, and regulatory reporting needs. Analyze Banner, ODS, and related data sources to produce precise results; apply reporting best practices, validate logic, and troubleshoot data discrepancies. Create and maintain ReportCaster schedules, dashboards, and Report Central access to support automated notifications, operational workflows, and end-user self-service needs. Assist with setup and troubleshooting of Banner Financial Aid processes and help develop SQL-driven rules for key automation areas such as cost of attendance, tracking, and packaging. Coordinate testing activities related to WebFOCUS, Banner, and ODS upgrades; ensure continuity of reporting tools and downstream Financial Aid processes. Work closely with Financial Aid leadership, Academic Affairs Support staff, and Institutional Effectiveness to meet operational, compliance, and external survey reporting needs. Maintain documentation for cyclical reporting, business rules, access privileges, and functional updates driven by institutional, state, or federal regulatory changes.
Minimum Education/Experience	Bachelor's degree in computer science, information technology, or a related field that emphasizes analytical and critical thinking, and 2+ years of relevant work experience; or the equivalent combination of education and relevant work experience.
Preferred Education, Knowledge, Skills and Experience	Experience in the information technology field related to report writing and data analysis. Knowledge of SQL and understanding of relational databases.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	11/20/2025
Posting Close Date
Open Until Filled	Yes
Proposed Hire Date	01/05/2026
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a bachelor's degree in computer science, information technology, or a related field that emphasizes analytical and critical thinking, and 2+ years of relevant work experience, or the equivalent combination of education and relevant work experience?
- Yes, a bachelor's degree in computer science, information technology, or a related field that emphasizes analytical and critical thinking, and 2+ years of relevant work experience
- Yes, an associates degree and 4+ years of relevant work experience.
- Yes, a high school diploma or GED and 6+ years of relevant work experience.
- Yes, a master's degree or higher with relevant work experience
- No

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

Other Document