Administrative/Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Administrative/Practice Coordinator

Location(s): San Francisco, CA

Position Summary:
The Practice Coordinator provides comprehensive administrative and operational support within a busy orthopedic specialty clinic. This role performs front-desk and back-office responsibilities, supports patient care coordination, and manages surgery scheduling. The coordinator ensures seamless clinic operations while delivering exceptional service to patients, providers, and internal stakeholders.

Front Desk Operations

• Greet and register patients; verify insurance and demographic information.
• Manage check-in and check-out workflows and collect co-payments.
• Respond to patient inquiries and route calls appropriately.

Back Office & Patient Coordination

• Support clinical teams with preparation of patient charts and documentation.
• Coordinate follow-up appointments, referrals, and pre-visit requirements.
• Facilitate communication among providers, staff, and external partners.

Surgery Scheduling

• Coordinate surgery dates, pre-operative requirements, and provider availability.
• Communicate instructions to patients and ensure all documentation is completed.
• Liaise with surgical centers and operating room schedulers.

Administrative Support

• Maintain accurate records and support daily clinic throughput.
• Utilize Epic/APeX for scheduling, encounter management, and documentation.
• Prepare reports, correspondence, and documentation using Microsoft Office Suite.

• A college degree and at least 6 months of relevant experience,

or

• 2 years of healthcare administrative experience (clinic, medical office, or hospital setting).
• Proficiency with Epic/APeX and the Microsoft Office Suite.
• Strong organizational skills with demonstrated ability to multitask and manage competing priorities.
• Excellent written and verbal communication skills.
• High attention to detail and ability to work independently in a fast-paced clinic.

• Clinic volume: Approximately 30 - 50 patients per day.