Systems Specialist

An exciting opportunity for a Systems Specialist in the Biomarker and Bioanalytical Platforms (BBP) group at Collegeville. We are looking for you to directly contribute to our ambitions to shorten drug development timelines and deliver medicines to patients with speed and quality. As a Systems Specialist, you will be focused on supporting the computer systems and software that enables our bioanalytical labs to function and deliver high quality data for our clinical trials. This lab-facing role provides the opportunity to use your technical skills in combination with a collaborative mindset to work with scientists to positively impact their analytical workflows and deliver high-fidelity technical capabilities.

• Perform as an IT System Administrator with responsibility for the management, maintenance, and security of BBP computer systems supporting analytical endpoints for small and large molecules in a laboratory setting.

• Expertise with administration of pharmacokinetic, pharmacodynamic and/or immunogenicity applications that support sample testing/data reduction; experience with the following or comparable software is desirable: Analyst, SciEx OS, MassLynx, Watson LIMS, SoftMax Pro, etc.

• Oversee computing environment that supports BBP applications including cost management, virtual and on-premises machines and application server/database deployment. Management of cloud-based computing infrastructure supporting data analytics and artificial intelligence.

• System maintenance and troubleshooting; Install, configure, and upgrade hardware and software including patch management and system updates

• Incident response and problem resolution; Respond promptly to service issues and requests from lab scientists; Diagnose and resolve problems quickly, coordinating with internal and external technical support as needed.

• Security and access control; Implement and maintain security protocols, including operational technology. Management of user accounts and permissions to safeguard sensitive data

• Ensure compliance with organizational policies and industry standards, preferably in a GxP environment.

• Support network and facilities infrastructure upgrades (network switch upgrades, Operational Technology, Firewall upgrades) etc.

• Manage integrations and connectivity of lab equipment to other GSK systems/environments such as LIMS, ELN, data shares and platforms supporting automation (e.g. Hamilton liquid handlers).

• Stay informed on current and new applications through engaging external experts and vendors as well as collaborating with internal groups to deliver on GSK tech enabled goals.

• Present on site to support lab scientists at Collegeville a minimum of 4 days per week

We are looking for professionals with these required skills to achieve our goals:

• BS in Computer Science, Engineering, Biotechnology or related discipline.

• 2+ years of experience in programming

• 2+ years of experience in supporting lab-facing instrumentation and associated systems to deliver data.

If you have the following characteristics, it would be a plus:

• 2+ years' experience working in IT in a pharmaceutical or biotechnology environment.

• Two or more years of experience as an IT Systems Administrator with experience in maintaining and troubleshooting technical issues, possessing expert knowledge in the field.

• Highly motivated and efficient team player with a proactive attitude, excellent organizational skills, and a demonstrated ability to interact effectively within a multidisciplinary team.

• Advanced knowledge of computer system requirements and software validation to deliver successful outcomes in a regulated environment.

• Hands-on experience of software upgrades in a GxP environment (managing change control, onboarding new software in regulated instruments etc.). Understanding of the lab environment, GxP and/or computer system validation

• Experience with automation systems (e.g. Agilent Bravo, Echo liquid handler, Hamilton Star)

• Knowledge of SQL

• Capability and experience with AI tools

** This position requires on-site attendance five days per week at our Upper Providence office**

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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

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