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Check Return Specialist

Dollar Bank, FSB
United States, Pennsylvania, Pittsburgh
Nov 20, 2025
The Check Return Specialist is responsible for processing Dollar Bank rejected checks. This position is 100% in person.

Education and Experience Requirements:

High school diploma or GED required.

Knowledge, Skill, and Ability Requirements:

Ability to communicate effectively and provide excellent customer service to department and branch personnel.

Good organizational skills and attention to detail.

Good math aptitude required.

Ability to work independently and prioritize daily tasks to meet deadlines.

Must have a willingness to learn mainframe application software.

Essential Functions:

Review, process, and verify in-clearing rejected items.

Process daily outgoing letters.

Process large dollar notifications according to proper regulations.

Process encoding error adjustments.

Review and process items on the Duplicate Checks paid reports.

Manual balancing of department daily work and general ledgers.

Provide customer service to branch and department personnel.

Responsible for other duties as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
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