Community Intervention Specialist

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: November 30^th, 2025, or upon receipt of the first 50 applicant submissions

Community Intervention Specialist

Department of Health & Human Services

Hourly Range: $28.22 - $32.85

Job Summary: Milwaukee County Housing Services (MCHS) is in search of a Supportive Housing case manager. This position is responsible for working with formerly homeless individuals and families as they transition into permanent housing. Individuals taking part in this program are in one of a variety of housing programs within MCHS and living within Milwaukee County. The Supportive Housing case manager will build rapport, model, advocate for and assist individuals in building skills to live independently in the community after a period of instability.

Job Duties:

• Manage caseloads of clients with severe and persistent mental illness and substance use disorders. Act as a liaison between participants, and landlords.
• Advocate and intervene on behalf of clients to maintain housing stability.
• Increase stabilization through support in the form of home visiting and linkage to resources including but not limited to FoodShare, meal sites or food pantries, mental health and/ or medical providers, transportation, employment, access to social security, and other long term care programs.
• Work directly with housing providers and participants to ensure timely completion of housing program renewals, intake forms, etc.
• Provide housing navigation services assisting clients with locating apartments as they exit homelessness or are moving to a new unit.
• Assist with transportation, coordination of moves, as well as management of medical and mental health appointments.
• Utilize Housing First principles in their approach to serving unhoused individuals.
• Collaborate with MCHS and great DHHS staff/ co-workers to comprehensively serve program participants.
• Attend applicable trainings and meetings.
• Perform other duties as assigned.

Minimum Qualifications:

• Must be a current resident of Wisconsin.
• Current Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
• High School Diploma or GED equivalent is required.
• At least one (1) year of experience working with the unhoused population, in supportive housing, and/or in Human Services required.
• At least intermediate knowledge of all computer and software applications such as Microsoft Word, Excel, Teams, etc.
• Must be able to travel extensively, up to 70% of work time, within the community.

Knowledge, Skills, and Abilities: Knowledge of housing programs and HUD regulations as they relate to homelessness and income guidelines; knowledge of available housing resources; knowledge of the permanent supportive housing model; ability to conduct clinical assessments to provide for proper discharge planning; ability to work with individuals with a wide range of needs.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during this application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.