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Senior Manager, Product Management

Intercontinental Exchange
United States, Florida, Jacksonville
4800 East Deer Lake Drive (Show on map)
Nov 20, 2025
Overview

Job Purpose

ICE Mortgage Technology is seeking a Senior Product Manager fluent in leading teams with technical diversification in order to drive and scale innovative, enterprise level solutions to market.

Responsibilities

  • Familiarity with ICE products supporting Servicing Events (Event Gateway), Mortgage Web Services (MWS) or Servicing APIs is preferred
  • Oversee strategy and execution with feature delivery and functionality
  • Ability to demo product(s) supported
  • Ability to speak to functionality of product(s) supported both internally and externally
  • Respond to UAT and Production issues/escalations
  • Define iterations and stories
  • Establish story acceptance criteria
  • Understand client needs and is the internal representative of the customer to the team
  • Provide industry and MSP system knowledge to the team
  • Work with development to determine best solution for planned work
  • Help to identify technical risks and dependencies by partnering with engineering
  • May assist with testing when needed
  • May assist in writing requirements

Knowledge and Experience

  • Requires general business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence effective presentation and interpersonal skills
  • 7+ years' experience leading Product and/or Engineering teams through application development and implementations. Experience leading migrations of on-prem products to Cloud based preferred (AWS).
  • Knowledge of financial services (FinTech) industry and associated products or B2B software products
  • High level technical knowledge of integrations such as SOAP/XML, REST/JSON, APIs, OAuth2, Publish/Subscribe queuing platforms (such as Kafka), API Gateways etc. is highly preferred
  • Knowledge of end-to-end product development life cycles (i.e. iterative and other modern approaches to software development) with emphasis on Lean-Agile development
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner across various levels of the organization and varying areas of focus
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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