New

Residential Services Manager II

Volunteers of America Greater New York
66,200.16 USD-66,200.16 USD
life insurance, paid time off, tuition reimbursement, retirement plan
United States, New York, Bronx
Nov 20, 2025
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position... *Position: Residential Services Manager II* The *Residential Services Manager II* is responsible for day-to -day administrative functions of the program, Yardi administration, lease management and front desk operation. Volunteers of America Greater New York's Webster House is a single room occupancy residence (SRO) providing permanent, supportive housing to formerly homeless single adults, many living with mental illness or HIV/AIDS. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/permanent-supportive-housing Location: Bronx, NY 10456 Minimum Qualifications: Bachelors' degree and three years of relevant work experience. Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, computer skills. Residential Services Manager II Principal Responsibilities: Manage the day-to-day office functions. Work independently on special nonrecurring and ongoing projects. Handle confidential and non-routine information and explain procedures. Prepare statistical reports and ensure timely and accurate reporting to funders and executive office. Track expenditures, invoices, and revenues. Maintain master inventory. Manage front desk operations. Ensure proper documentation of client arrival and departure procedures. Manage resident programs and maintain communication with clients. Process lease agreements, rent letters, collections and arrears reports on computerized tracking system. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!