Technical Assistant, Wood Science

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities at our beautiful campus with state-of-the-art technology and a stimulating and diverse environment. Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off - including two paid closures for the winter holiday (Christmas - New Year) and summer (week of July 4th), for most full-time positions. NTC is "The College that Cares" and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we'd love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Technical Assistant, Wood Science provides direct assistance and support in the Wood Technology Center of Excellence lab spaces at NTC's Antigo campus. This position will serve as an instructional resource in the provision of learning activities, including lab oversight, student assistance, and the preparation of instructional equipment and resources. Additionally, this position will monitor and maintain existing equipment, set-up and install new equipment, move equipment between lab spaces and support faculty in the set-up and use of equipment in NTC's WTCE, Saw Filing lab, and Sawmill facility. This position will also provide program support to the instructors were needed, including attending recruitment events, supporting K-12 partner visits, acting as a contact for NTC industry and educational partners, and supporting consistent marketing for the Wood Science program.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Student Support:

• Assist the instructors with the setting-up and delivery of lab activities for students in all our Wood Technology Center of Excellence Lab spaces, including the Saw Filing Lab and Sawmill.

• Support the monitoring of student attendance, progress, and use of our lab spaces.

• Assist students with their use of technology, facilities, and equipment.

• Proctor tests, quizzes and performance assessments administered in our labs.

• Assist with remediation of students.

• Demonstrate proper equipment operation skills to students as needed, as directed by the instructors.

• Prepare instructional materials for student lab projects.

• Assist the instructors in monitoring students on operational safety.

Technical Support:

• Assist with the procurement of lab materials and supplies (including pickup and delivery).

• Coordinate and carry out maintenance and repair requirements for lab equipment.

• Identify, monitor and set-up lab equipment.

• Coordinate and carry out the transportation of lab equipment between campuses and to/from partner locations.

• Assist in the running of the Wood Technology Center of Excellence Lab spaces, including the Saw Filing Lab and Sawmill.

• Monitor, maintain, develop, and improve Wood Science lab spaces, equipment, and processes.

• Maintain an inventory of instructional materials and equipment within the lab.

• Maintain inventories of supplies, tools, and parts for the program and students.

• Coordinate the identification of program equipment and tools.

• Participate in in-service training and industrial workshops pertaining to the operation and applications of lab equipment.

• Maintain proficiency in wood manufacturing technology as needed to support our academic and continuing education programs and courses.

Program Support:

• Recommend lab procedural and safety discussions topics to the instructors based on observed student practices in the lab.

• Work with program instructors to support the reviewing and updating of program curriculum and the integration of new technologies and trends, including development of materials, videos, and lessons.

• Curricular and Laboratory support college initiatives related to the forest products industry.

• Assist the instructors with the setting up of major lab activities and creating virtual lessons.

• Assist in the coordination of work-study student activities as directed by the instructors.

• Support recruitment events, K-12 partnership events, industry partnerships, and educational collaborations at various NTC campus locations and partner locations as needed as a representative of the NTC Wood Science program.

• Provide on-campus tours and equipment demonstrations as part of recruitment, K-12, industry, and educational partner events and in support of other NTC teams.

• Support Wood Science marketing efforts, including social media contributions, strategic recruitment activities, and continuing education development.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education: Associate's Degree (or Equivalent)

• Associate's degree in a technical area related to wood manufacturing, forestry, or similar

Experience: 3 Years

Additional Experience Information:

• Three years' work experience in the wood manufacturing and/or forestry industry.

• Thorough knowledge and understanding of wood manufacturing and/or forestry, including familiarity with current technology.

• Preferred qualifications: OSHA lift-truck and/or telehandler certification.

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend instructions, reports and emails; speak and may present information to groups.

Math Skills:

Ability to accurately add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent.

Reasoning Ability:

Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.

Technical Skills:

Ability to perform complex operations in a variety of job-specific systems, understand functionality to apply advanced functions, manage/customize and create calculations with data.

Customer Service Skills:

Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.

Other Requirements

Valid Wisconsin drivers' license with the ability to meet NTC insurance carrier standards.

Physical Requirements

Carrying/Lifting 10-25lbs - High

Carrying/Lifting 25-50lbs - Medium

Carrying/Lifting > 50lbs - Low

Sitting - Low

Standing/walking/climbing - Low

Squatting/Crouching/Kneeling/Bending - High

Repetitive Hand/Foot Movement - Medium

Pushing/Pulling/Reaching Above Shoulder - Medium

Work Environment

Indoor/Office Work Environment - Medium

Outdoor Weather Conditions - Low

Irritated or Agitated Individuals - Low

Hostile or Violent Individuals - N/A

Hazardous Fumes/Odors/Toxic Chemicals - Low

Confined Spaces (as identified by OSHA) - N/A

Work-Related Travel - Low

Smell Requirement: N/A

Specific Vision: High

Hearing: High

Taste: N/A