New

HR Operations Specialist

Coca-Cola Bottling Co. Consolidated
401(k)
United States, North Carolina, Charlotte
Nov 19, 2025
Requisition ID: 240053 Locations: Charlotte Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. Career Growth: Clear pathways to advance and develop your career Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan Purpose-Driven: Create meaningful impact in the communities you serve Professional Development: Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview The HR Operations Specialist will support the HR Operations Representatives through coaching and mentoring while also focusing on the compliance of critical programs such as I-9 management and unemployment compensation. This role will serve as an escalation point for major service issues or trends and will play a critical role in the success of service improvement initiatives. Duties & Responsibilities Provide coaching and support to HR Operations Representatives (I & II) and support service improvement initiatives, including leader support and training. Support I-9 and unemployment compensation process audits, vendor relationships and process improvement initiatives. Respond to more complex or sensitive HR-related inquiries and basic HR cases requiring in-depth knowledge. Support Manager in severance agreements, confidential file and subpoena requests. Provide support to Office Coordinators through maintenance of OC resources, chat monitoring, and meeting material preparation, including other tasks as needed. Support maintenance of SOPs and knowledge articles. Knowledge, Skills, & Abilities Minimum 1-2 years' experience working in a service center environment; additional consideration given for PHR/SHRM-CP certification or experience managing program compliance Minimum Qualifications High school diploma or GED 3 to up to 5 years of knowledge acquired through work experience Preferred Qualifications Degree in Human Resources, Business Administration, Communication, Organizational Behavior Work Environment Office Environment Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.