Director of HR Operations

About us:

For over three decades, Cirtec Medical has been a leading outsourcing partner for complex medical devices. We specialize in providing comprehensive solutions for Class II and III devices, from design and development to precision components and finished device assembly. Our expertise spans neuromodulation, implantable drug delivery, cardiac rhythm management, structural heart, mechanical circulatory support, and minimally invasive surgical systems.

Our dedicated teams prioritize growth, innovation, and collaboration. We actively seek opportunities for improvement to enhance our support for clients. If you embrace a growth mindset and thrive on challenges, you may be a perfect fit for our team!

Position Summary:

The Director of HR Operations will build and lead the operational backbone of the HR function across all Cirtec Medical sites. This leader will drive standardization, payroll excellence, data accuracy, and compliance while developing a capable, execution-focused HR Operations team. The Director will ensure HR delivers consistent, efficient, and reliable support that enables the business to scale and perform.

Key Responsibilities:

• Create a unified, high-performing HR operations model across the enterprise.

• Standardize and document core HR processes-including hiring, onboarding, performance management, job changes, terminations, and documentation management.
• Implement HR service-level agreements (SLAs) and operational performance dashboards.
• Lead monthly HR operations reviews with Sr. HR Managers to evaluate performance, identify issues, and drive improvement.
• Build strong cross-functional alignment with Finance, IT, Compliance, and site leadership to ensure smooth end-to-end HR processes.
• Serve as the primary escalation point for HR operations issues, ensuring rapid and effective resolution.
• Develop existing HR team to provide consistent and flawless execution of HR tasks through weekly prioritization, coaching, and direction to Sr. HR Managers.
• Conduct quarterly performance reviews with emphasis on execution quality, documentation accuracy, and data integrity.
• Ensure Sr. HR Managers deliver high-quality operational outputs (e.g., scorecards, IDPs, performance cycle inputs, engagement plans, talent review prep).
• Build capability, development, and succession plans for each Sr. HR Manager.
• Ensure consistent HR partnership and operational support across all Cirtec Medical sites.
• Own governance, updates, and communication of all HR policies.
• Oversee annual compliance training programs (ABAC, Anti-Trust, Sanctions, etc.).
• Ensure audit-ready documentation and accurate execution of HR processes.
• Lead internal and external HR/payroll audits; close findings within 60 days.
• Ensure consistent use of HR document repositories across all locations.
• Build reliable people data and systems that support decision-making.
• Co-own development, accuracy, and reporting cadence of enterprise HR dashboards.
• Ensure data accuracy across HR operations, HRIS, and payroll systems.
• Optimize HRIS, LMS, and payroll system functionality; lead adoption and end-user training.
• Deliver monthly HR Operations reports for HR leadership and Finance.
• Identify automation opportunities and system improvements to increase efficiency and reduce manual processes.

Must Have:

• Bachelor's degree required, MBA/Masters preferred
• 10+ years of progressive HR operations, HR shared services, or HR functional leadership experience, including 5+ years in manufacturing or industrial environments.
• Strong expertise in payroll management, HR compliance, and process standardization.
• Experience leading multi-site HR operations in a manufacturing, medical device, or similar environment.
• Demonstrated ability to build and mentor high-performing HR teams.
• Proficiency with HRIS, payroll systems, and HR process mapping. (ADP preferred)
• Strong analytical skills with experience developing dashboards and reporting
• A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations.
• Demonstrated analytical thinking, problem solving and decision-making skills.
• Ability to stylistically adapt communication based on audience; ability to listen and understand.
• Excellent communication and presentation abilities.

Good to have:

• Experience in a mid-size or scaling organization with multi-state or global workforce.
• Prior experience leading HR transformation or operational effectiveness initiatives.
• Knowledge of SOX, HIPAA, FDA/audit environments, or regulated industries.
• Bilingual in Spanish
• Union experience

Salary Range: $120,000 to 158,000 per hour depending on qualifications and experience.

Cirtec Medical Corporation considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, protected veteran or disability status or any factor prohibited by law. Cirtec Medical Corporation and all of its related companies fully endorse equal opportunity for all. Cirtec Medical provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in the job application process.

We work to create a culture that is built on innovation, respect, transparency and communication, and hope you take pride in being a member of our team. It is Cirtec's goal to create a great work environment and to keep the company a great place to work. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Our benefits include Training and career development, Healthcare and well-being programs including medical, dental, vision, wellness and occupational health programs, Paid Time Off and 401(k) retirement savings with a company match.